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Senior Customer Service Agent

Company: FedEx Express
Location: Columbia
Posted on: May 23, 2023

Job Description:

*Guaranteed hours**Job Duties:** Provides accurate information and assistance to customers, which includes responding to inquiries* Problem-resolution and selling of company services* Performs administrative support functions necessary for efficient station operations* Performs other duties as assigned.*Job Title: *Sr. Service Agent*Minimum Education: *High School Diploma/G.E.D.*Knowledge, Skills and Abilities: *Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.*Shift dates/times: *Tuesday - Friday 4:30pm - 7:45pm & Saturday 8:15am - 3:00pm*\*Candidates will need to complete Spill Clean-Up Certification/Dangerous Goods Agent\**Job Type: Part-timePay: From $17.01 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* On-the-job training* Paid time off* Referral program* Vision insuranceExperience level:* No experience neededShift:* 8 hour shift* Evening shift* Morning shiftWork setting:* In-person* OfficeWork Location: In person

Keywords: FedEx Express, Columbia , Senior Customer Service Agent, Sales , Columbia, South Carolina

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