Part Time Bank Sales & Service Representative
Company: First Citizens Bank
Location: Cayce
Posted on: March 20, 2023
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Job Description:
OverviewAre you a people person? Be a First Citizens person.
Join our branch team and make a difference.The Sales and Service
Representative is responsible for processing transactions and other
customer service requests in the branch. Facilitates customer
awareness and education of bank capabilities, tools, and resources.
Supports the sales efforts of a branch team by identifying and
referring sales opportunities to the appropriate bank partner.The
successful candidate will demonstrate:Communication Skills -
Interpersonal: Comfortable and confident with proactively engaging
in conversationCustomer Service Skills: Demonstrates
professionalism and empathy in customer interactionsAdaptability:
Has the ability to learn and adapt quickly to new information and
technologyTeamwork: Strives to build strong working relationships
with those on their team as well as cross-functional
relationshipsFlexibility: Capable of handling multiple demands and
can readily shift priorities to ensure work is done
efficientlyAgility: Able to process information and move quickly
through problem resolutionResponsibilitiesThe essential functions
of the job include, but are not necessarily limited to, the
following:Engaging customers in conversation to understand their
banking needs and preferencesProcessing transactions accurately and
efficientlyProviding assistance with account servicing
needsFacilitating customer awareness and education of bank
services, including digital banking capabilitiesIntroducing
customers to other branch team members or bank partners who are
able to provide solutions for their financial
needsQualificationsHigh School Diploma or GED and 6 months customer
service experiencePreferred Area of Experience: SalesSkill(s):
Financial literacy, Knowledge of retail banking products and
services
Keywords: First Citizens Bank, Columbia , Part Time Bank Sales & Service Representative, Sales , Cayce, South Carolina
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