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Front Desk Agent

Company: ALK Hospitality Management
Location: Santee
Posted on: November 24, 2022

Job Description:

Guest Experience

* Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates

* Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations

* Speak to guests - ask for their feedback and relationships

Responsible Business

* Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements

* Maintain relations with outside contacts

* Act as public relations representative to raise awareness of hotel and brand in local community

* Drive team member involvement in community organizations, activities and businesses

* Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint

* Perform other duties as assigned. May also serve as manager on duty

Candidate preferred to have experience with Choice or Wyndham brand.

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:
* Employee discount
* Flexible schedule
* Professional development assistance
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Tips

Education:
* Associate (Preferred)

Experience:
* Choice Hotels: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: ALK Hospitality Management, Columbia , Front Desk Agent, Sales , Santee, South Carolina

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