Digital Sales Specialist
Company: SPECTRUM
Location: Hopkins
Posted on: February 24, 2021
|
|
|
Job Description:
JOB SUMMARY
The Spectrum Digital Sales Specialist will maximize sales
opportunities by responding to digital sales via inbound live
chats, emails, calls and any potential communication tools in an
effort to acquire new customers, and solicit existing customers by
selling them other products and services that Charter
Communications makes available for our customers (i.e. video, data,
phone, mobile etc.).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience
DSS agents will be required to interact with customers in all
pre-approved manners / means
Respond to digital contacts promptly and proficiently
Answer all customer product and service questions, assist the
customer in placing their order, and validate complete orders that
are placed via digital contacts
Ability to manage concurrent contacts as needed and single phone
calls as scheduled
Sell all available product offers associated with Charter
Communication current product offerings.
Follows escalation procedures, as needed
Completes, processes, and maintains applicable paperwork and
records. This includes entering of orders into the applicable
systems
Work on fallout orders from the portal; i.e., credit card failed to
authorize, site survey needed, etc.
For fallout orders, place an outbound call to the customer at point
of failure or work with the divisions to address billing system
issues
Provide high-level written and verbal communication in a courteous
manner
Sell products and services to prospective customers and develop new
revenue from existing customers by selling additional products and
services through use of recommended sales techniques
Understand and explain to customers all products and services
Promote and communicate to customers current marketing campaigns
and promotions
Place new installation orders; schedule appointments accordingly;
prepare associated paperwork for work orders; input orders into
computer system
Perform other duties as directed by supervisor or other
leadership
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Education
High school diploma or equivalent
Associates' degree (AA) from a two-year college or university or
equivalent combination of education and experience preferred
Related Work Experience
1-2 years of Sales Experience
WORKING CONDITIONS
Office environment
Variable hours; may include weekends and split days off
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Columbia , Digital Sales Specialist, Sales , Hopkins, South Carolina
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsBizLeads, Sales Development Representative Description: American City Business JournalsBizLeads, Information Services GroupCharlotte, NC br American City Business Journals has introduced BizLeads, a new cloud-based B2B data product that helps sales and marketing (more...) Company: American City Business Journals Location: Charlotte Posted on: 03/1/2021 Marine Interdiction Agent Description: Duties Summary As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical (more...) Company: U.S. Customs and Border Protection Location: Salisbury Posted on: 03/1/2021 Medical Device Sales Consultant, Neuromodulation - Charlotte, NC Description: Charlotte, North Carolina, United States Join us today and make a difference in people's lives br -- Our--VNS Therapeutic Consultants Medical Device Sales Consultants --are truly a Business Development (more...) Company: LivaNova PLC Location: Charlotte Posted on: 03/1/2021 Manager Sales Effectiveness, Mortgage (Remote) Description: Are you looking to take your career from good to great As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class (more...) Company: PenFed Credit Union Location: Charlotte Posted on: 03/1/2021 Customer Service/Sales Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates Company: The Home Depot Location: Stanfield Posted on: 03/1/2021 Retail Sales Specialist Description: O'Reilly is now hiring Retail Sales Specialists who will provide professional services while delivering an excellent customer service experience for all customers. These team members assist Store Managers (more...) Company: O'Reilly Auto Parts Location: Locust Posted on: 03/1/2021 Sales Consultant ( Work from Home ) Description: Job Description We are seeking an Account Executive to join our team You will resolve customer questions and offer solutions to drive company revenue. As a Sales Partner, you will be consulting local (more...) Company: FlashBanc Location: Charlotte Posted on: 03/1/2021 Real Estate Sales Listing Agent Description: We're rapidly expanding and looking for a motivated listing agent who wants to take the next step in their sales career. The ideal candidate is a persuasive deal maker and passionate about building customer (more...) Company: South Carolina Real Estate Location: Charlotte Posted on: 03/1/2021 Sales Development Specialist Description: Important: Read this post all the way to the end if you want to be considered for this role Elauwit is growing, and we want you to be part of the journey We're looking for someone who is excited to transform (more...) Company: Elauwit Connection Location: Charlotte Posted on: 03/1/2021 Full Time Sales Associate - New Year New Career Description: Full Time Sales Associate - New Year New Career If you have career goals and are looking to push yourself and overcome challenges, then joining our sales team might just Company: Dynamic Marketing Acquisitions Location: Charlotte Posted on: 03/1/2021 |
