Company: International Car Wash Group
Posted on: November 22, 2021
Overview:International Car Wash Group (CWG) is the world's
largest local car wash conglomerate - with over 150 sites in the
US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express
Wash, Mister B's Express Wash, The Wash Factory and Supersonic.The
ICWG Family is hiring customer service fanatics!People person?
Outgoing and positive attitude? Our employees are successful with
all backgrounds and experience levels. ICWG offers every customer a
combination of wash quality, speed and value for the money. The job
is similar to restaurants or retail environments.The Site Manager
directs the overall activity of a car wash location through
leading, motivating and developing a site team that delivers a
quality customer experience, while being accountable for achieving
financial site-specific goals and objectives.Qualifications:
- 1-3 years of supervisory experience in a retail or service
- Degree or certification preferred.
- Mechanical and chemical knowledge preferred
- Customer service or retail management experience
- Excellent written and verbal communication skills
- Proficient computer skills including Microsoft Office Products
- Must be 18 years or older to applyIND4Responsibilities:
- Drives quality and excellent customer service through the daily
management of employees and site programs. Effectively answers all
customer questions and handles complaints.
- Manages sales and volume at the site level by directing on-site
sales & promotional efforts. Prepares daily deposits, safe
reconciliation, and other reports, as required.
- Leads recruiting, hiring and retention efforts for site team.
Responsible for ensuring proper staffing and scheduling for
assigned location. Ensures all training and development of site
staff to company standards. Appropriately addresses employee
performance issues and recognizes good performance.
- Monitors and manages site through cleanliness, value, equipment
operation and service. Ensures daily openings and closings are on
schedule and standards and procedures are maintained.
- Creates and promotes a safe and positive work environment while
effectively executing the company safety program.
Keywords: International Car Wash Group, Columbia , Site Manager, Professions , Orangeburg, South Carolina
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