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Mail Operations (Business) Analyst

Company: Kelly Services
Location: Columbia
Posted on: April 9, 2021

Job Description:

Kelly Services is happy to exclusively present a long-term contract opportunity in a full-time role as a Business Analyst (Mail Operations) working with our large healthcare insurance client in Columbia, South Carolina.Business Analyst (Mail Operations)

  • The Business Analyst (Mail Operations) will with & work talk to programmers and front line staff and ensure that any system changes, file manipulation, and new jobs meets specifications before going live.
    • Functions as liaison between corporate mail/information systems programming and internal/external customers.--
    • Ensures production jobs are designed to meet technical and departmental standards of mail operations area.--
      • Responsible for testing and successful implementation of production jobs to the file based inserting process.--
      • Maintains the master file-based insertion (FBI) database.Day in the Life of the Business Analyst (Mail Operations):
        • 50%--Represents corporate mail for operational customers and interdepartmental coordination meetings, planning sessions, and daily communications regarding existing and new jobs and IS projects to include investigations and trouble shooting.--
        • Responsible for end to end testing of all new jobs for Corporate Mail (print release to sorter processing).--Annual project volume involving Corporate Mail approximately 60-70.--
        • Responsible for the review and feedback of approximately 2000 change requests annually.
        • 30%--Oversees the corporate mail software.--
        • Functions as database administrator for software.
        • 10%--Responsible for communicating with customers and vendors on corporate envelope design and insert specifications.--
        • Ensures all new envelopes/inserts meet Corporate Mail standards for paper, print, re-order frequency, and mail ability.
        • 5%--Assists management with recommendations related to productivity, performance, and timeliness.
        • 5%--Analyzes new hardware and software applications and makes recommendations to management specific to all areas of mailing operations.Must have extensive knowledge of computer programming and software skills.--Minimum Requirements:--
          • 5 years of IT data analysis, project management, or in a production print and/or mail processing environment.--
          • Associates Degree
          • Excellent oral and written communication skills
          • Working knowledge of print and mail organization
          • Knowledge of mathematical or statistical concepts--Pay Rate: $16-$19/hrHours of Operation: Monday-Friday 8am-4:30pmWhy Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Columbia , Mail Operations (Business) Analyst, Professions , Columbia, South Carolina

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