IT Business Analyst - ServiceNow
Company: CTG
Location: Columbia
Posted on: April 8, 2021
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Job Description:
IT Business Analyst - ServiceNowUnited StatesNew HotInformation
Technology5 days agoPost Date21201395Requisition #Apply for
JobShare this JobSign Up for Job AlertsCTG is recruiting for
experienced anIT Business Analyst - ServiceNow to join our team
supporting ourServiceNow Practice. This is a full-time, long-term
positions as part of an IT PMOour ServiceNow team that will work
with a dedicated CTG team in support of a variety of clients. The
job duties will cover classic Business Analyst responsibilities for
ServiceNow projects including full custom and out of the box
implementations.Summary* Gathers and translates user requirements
and business area information into business models from which
systems may be built, purchased or enhanced. Works closely with
client managers and project managers.Responsibilities* Deliver
business value to the client * Maximize long-term project value to
CTG * Recognize opportunities to reuse deliverables from previous
efforts such as business/project goals, problems/opportunities,
critical success factors, existing technology, information needs,
processes, procedures, and business rules * Perform other
responsibilities as assignedDuties* Identify goals and objectives
of client initiative * Collect, collate, analyze, interpret and
disseminate information among business and technical interests *
Conduct interviews, facilitate sessions, and review documentation
to gather information * Extract key business findings * Format
findings into succinct presentations * Document the course of
events, interactions, and data inputs and outputs * Summarize
customer interview information into flow diagrams where appropriate
* Consolidate the working papers from multiple principal
consultants into a unified document * Revise customer presentation
materials given tight deadlines * Model/document technical
requirements (i.e., what the system must do and what processes are
needed to support it) * Create tests to confirm the delivered
systems and processes meet the documented needs; ensure testing is
completed prior to delivery * Perform other duties as
assignedQualifications* ServiceNow Business Analysis experience *
Excellent written and verbal communication skills * Competent
client-facing skills * Ability to use templates and any
methodology, including related business modeling deliverables and
techniques * Ability to use existing models for the business area *
Working knowledge of project management * Ability to use tools such
as Visio, Jira, Optimal Trace, BI Tools, etc...To be successful in
this position, the ideal candidate should be a highly motivated,
results-driven individual who can create the perfect solution for
our clients higher-level needs. The best candidate will also be an
excellent listener and communicator, with the ability to explain
why their solutions are the best fit for our clients.To Apply: To
be considered please apply to this requisition using the link
provided.Kindly forward to any other interested parties-thank
you!Drug testing and/or other employment-related inquires may be
conducted. CTG's Benefits Plan allows you to select insurance
coverage that best suits your lifestyle, and take part in our
savings programs and educational plans. We offer Flexible Spending
Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase
plan. Our educational plan comprises access to more than 2,000
web-based technical, professional and personal development
courses.CTG (NASDAQ: CTG) has developed a reputation for
responsiveness and reliability - traits that our clients say set us
apart - since our founding in 1966. As one team, we create and
deliver information and technology solutions that make our clients
more successful and cultivate a workplace that attracts and
develops the best people. Our vision is to be an indispensable
partner to our clients and the preferred career destination for
information and technology experts. CTG has operations in North
America, South America, Western Europe, and India and regularly
posts news and other important information online at
www.ctg.com.Our culture is a direct result of the people who work
at CTG, the values we hold, and the actions we take. In other
words, our people are the culture. It's a living, breathing thing
that is renewed every day through the ways we engage with each
other, our clients, and our communities. Part of our mission is to
cultivate a workplace that attracts and develops the best people,
reflected by our recognition as a Great Place to Work-certified
company across many of our global operations.CTG will consider for
employment all qualified applicants including those with criminal
histories in a manner consistent with the requirements of all
applicable local, state, and federal laws.CTG is an Equal
Opportunity and Affirmative Action Employer. CTG will assure equal
opportunity and consideration to all applicants and employees in
recruitment, selection, placement, training, benefits,
compensation, promotion, transfer, and release of individuals
without regard to race, creed, religion, color, national origin,
sex, sexual orientation, gender identity and gender expression,
age, disability, marital or veteran status, citizenship status, or
any other discriminatory factors as required by law. Our
Affirmative Action program serves to promote occupational equality
and diversity through good faith efforts. CTG is fully committed to
promoting employment opportunities for members of protected
classes.Additional Information * Job Function: Business Analysis *
Education Level: Bachelor's Degree (--16 years) * Work Remote: Yes
* Travel: No
Keywords: CTG, Columbia , IT Business Analyst - ServiceNow, Professions , Columbia, South Carolina
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