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Mgr-Ophthalmic Clinical

Company: Prisma Health
Location: Columbia
Posted on: November 11, 2019

Job Description:

Job Details Bachelor's Degree Preferred
Basic Life Support (BLS) Required
CPR Required
5 years of experience required
Palmetto Health USC Medical Group Core Values?All team members are expected to be knowledgeable and compliant with Palmetto Health's values of compassion, dignity, excellence, integrity and teamwork.?Job Summary:? Reporting to the Practice Manager III, and under the direction of physicians and optometrists this job manages the daily clinical operations and clinical support staff for all Palmetto Health USC Medical Group Ophthalmology locations.? Responsibilities include supporting patient flow, medical supply management, monitoring adherence of staff to clinical guidelines and protocols, managing patient communication (of test results and physician orders); and other duties as assigned.? Specifications Education: Bachelor's Degree preferred. Experience: 5+ years of ophthalmic experience. Previous supervisory experience preferred. Number and Type of Employees Supervised: 14+ clinical staff members. Licensure, Registry or Certification Required: Certified Ophthalmic Technician (COT) required; Certified Ophthalmic Medical Technologist (COMT) preferred; CPR and BLS certification is required. Special Training:? This position must be able to schedule and run staff meetings and have the ability to recommend and implement new protocols.? Strong teaching skills and excellent communication skills are required. ?Must be proficient in the use of email and Internet applications.? Knowledge of practice management and word processing software.? Must possess a working knowledge of managed care basics.? Must maintain good communication skills. Age of Patients Rendered Care:? All Age Groups Key Responsibilities: ???Assists the Practice Manager and Administrative Director in clinical strategic planning and growth by being knowledgeable of industry trends and advancements. ???Serves as the front line contact to physicians for suggestions on improving clinical throughput efficiencies as it relates to their standardized work expectation. ??Creates, designs, implements and continually improves staff education training programs and work flow for the clinics, as well as accountability measures that will improve staff performance. ??Streamlines clinical operations for multiple office locations and co-manages the front office staff at assigned locations. ??Works with Program Director and residents to meet ACGME requirements. ??Oversees the triage process, monitors patient flow, and staffing levels; evaluates data and implements changes to optimize all areas of clinic operations. ??Manages human resources of respective area by interviewing and hiring applicants, providing orientation, in-service training and continuing education of all clinical personnel and apply policies/procedures pertaining to human resource management. ??Communicates in a professional manner at all times with patients, visitors, co-workers, medical staff and ancillary departments.? Promotes open lines of communication interdepartmentally and with those outside the department. ???Maintains detailed knowledge of the responsibilities of all clinical personnel, and can step in to each position at any time. ??Implements programs and policies to ensure that customer service targets are consistent with the organization's goals. ???Performs the following functions/procedures if needed:
A) Obtains medical and ocular history information and completes all required forms for physician exam; B) Performs eye exam to measure visual acuity, manifest refraction, applanation tonometry, pinhole acuity; C) Measures, compares and tests pupils; D) Instills ocular medications. ?? Coordinates maintenance of equipment; evaluate equipment for effectiveness. ??Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice and the Palmetto Health USC Medical Group. ???Performs all other duties as requested by the Practice Manager. ??Develops and maintains annual clinical competency and equipment proficiency testing program for all physicians and staff.??Ensures that each employee meets the minimum standards for their respective function.

Keywords: Prisma Health, Columbia , Mgr-Ophthalmic Clinical, Other , Columbia, South Carolina

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