Breakfast / Lunch attendant
Company: Fairfield Inn & Suites Columbia, MO
Location: Columbia
Posted on: September 19, 2023
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Job Description:
JOB SUMMARY
As a Breakfast Attendant you would be primarily responsible for
setting up, maintaining and breaking down the breakfast buffet and
for maintaining the breakfast dining area. With minimal
supervision, provide exceptional guest service by welcoming them
and be well attended at all times. Also maintains the breakfast and
lobby area in a clean and organized condition at all time.
CANDIDATE PROFILE
Experience
-Previous experience in similar capacities; hotels, hospitals etc.
is preferred.
JOB ESSENTIALS
-Welcoming and providing with personalized service to all
guests.
-Assists guests by helping them to seat and pouring coffee,
cleaning tables and also cleaning of dining and buffet area.
-Attend to hotel guest needs and requests.
-Must be aware of restaurants menu items and beverage choices.
-Must know about the entire property, services, hours of operation,
locations, near by places of interest etc.
-Prepare and consistently maintain dining area and supplies in a
guest ready atmosphere.
-Preparing foods such as fruit and milk machines or dispensers.
-Responsible for stocking coffee, juice, and milk machines or
dispensers.
-Ensure breakfast items are continually replenished and presented
in an appealing manner.
-Setting out / arranging cold food such as sweet rolls, muffins,
donuts, cereal, etc, for self-service.
-Wiping up spills and maintaining cleanliness of all appliances and
counter space throughout the breakfast shift.
-Clearing and cleaning tables as they are vacated.
-Inspect the cleanliness and presentation of all china, glass, and
silverware prior to use.
-Maintain cleanliness of work areas throughout the shift,
practicing clean-as-you-go procedures.
-Any other duties around preparation, set up and service of the
complimentary breakfast.
-Maintain the inventory of all breakfast products.
-Washing, wiping serving equipment and returning it to storage.
-Locking refrigerators, restocking items, turning off lights,
locking doors, and completing daily cleaning checklist.
-Responsible for taking inventory of food, beverages and supplies
for each day.
-Work as a team member in aspects such as: cleaning, side work,
food preparation and storage.
-Close out shift by cleaning and restocking supplies for next day
or shift.
-Ensure guests are provided with the highest quality product and
service at all times.
-Solve guest issues with professionalism and always maintain
hospitable attitude.
-Follow proper Hotel safety policies and procedures and use safety
equipment as needed to ensure the safety of all team members during
each shift. Reports all accidents and injuries in a timely
manner.
-Ensure work area is clean and clear of standing water, debris or
any objects that can obstruct the job duties from being performed
safely, efficiently and effectively
-Comply with attendance rules and be available to work on a regular
basis. Able to work varied shifts, including Weekday, Evenings,
weekends and holidays
-Perform any other job related duties as assigned.
Other
-Ability to work in a fast-pace, high-energy and demanding work
environment.
-Strong attention to detail
-Ability to establish and maintain effective working relationships
with associates and guests.
-Able to understand and follow all safety related procedures while
performing all tasks.
-Regular attendance in conformance with the standards is essential
to the successful performance of this position.
-Comply with attendance rules and be available to work on a regular
basis. Able to work varied shifts, including Weekday, Evenings,
weekends and holidays.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Physical Demands
-While performing the duties of this position, the job regularly
requires standing and walking for an entire shift and perform
repetitive motions, bending, stretching, reaching, stooping,
pushing and pulling up to 50 pounds.
Due to the cyclical nature of the hospitality industry, employees
may be required to work varying schedules (including Holidays and
weekends) to reflect the business needs of the hotel. In addition,
attendance at all scheduled training sessions and meetings is
required.
This job description is not an exclusive or exhaustive list of all
job functions that an employee in this position may be asked to
perform from time to time
Keywords: Fairfield Inn & Suites Columbia, MO, Columbia , Breakfast / Lunch attendant, Other , Columbia, South Carolina
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