Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

Company: Rotech Healthcare Inc.
Location: Lexington
Posted on: January 27, 2023

Job Description:

OVERVIEW:
Rotech Healthcare Inc. -is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions and home medical equipment. - We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. - -Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage -Rotech.com

JOB INFORMATION:
SummaryWe are seeking a dedicated Liaison (LPN's/CNA/EMT's encouraged to apply!) to join the Rotech team. In this position you will be responsible for working in conjunction with hospital case management, continuing care personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving respiratory, DME services and/or home infusion therapy services. -Essential Duties and ResponsibilitiesAlways acts in an ethical and legal manner when making visits to referral sourcesComplete and submit, accurately and timely, all required paperwork including but not limited to referral intake forms, insurance verification documents, delivery tickets, activity logs, special information reports, etc.Coordinate the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-upCreates and maintains constructive working relationships with management and staffGoes 'the extra mile' in order to exceed customer needsIdentify, develop and maintain relationships with hospital personnel such as case managers, social workers, physicians, nurses, etc.Maintains a high level of satisfaction with patients, referral sources, and location employeesPerforms other duties as assigned

QUALIFICATIONS:
Employment is contingent onBackground investigation (company-wide)Drug screen (when applicable for the position)Valid driver's license in state of residence with a clean driving record (when applicable for the position)Education and/or ExperienceAssociate's Degree from an accredited college or an equivalent combination of education and directly-related experience is requiredOne year customer service and billing experience in DME or healthcare environment One years of related prior work experience in a team-oriented environmentCNA, EMT or other medical related experience preferredSkills, Knowledge and AbilitiesEffectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely mannerEffectively and confidently present products and services with a high degree of professionalismInterpret a variety of instructions in a variety of communication mediumsKnowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)Maintain confidentiality and practice discretion and caution when handling sensitive informationMedical terminologyMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamPhysical DemandsContact with patients and equipment with potential exposure to contagious pathogensRegularly lift and carry or pull oxygen cylinders, nebulizers, walkers, various durable medical equipment, documents, marketing materials, etc.Regularly travel via personal vehicle and occasionally via airplaneRequires close vision to small print on computer and or paperworkRequires sitting, walking, standing, talking or listeningMachines, Equipment and Technical AbilitiesEmail transmission and communicationInternet navigation and researchMicrosoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc.Office equipment; fax machine, copier, printer, phone and computerRemote access interface and communicationUnderstanding use of all applicable home medical equipment and supplies

ROTECH INFORMATION:
Benefits401kMedical, Dental and VisionLife Insurance and DisabilityGenerous Paid Time Off and Paid HolidaysEmployee Discount ProgramEmployee Recognition programMileage reimbursementMake the Right Move, Create your Profile and Submit your Resume TODAY!! - - The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. - -To view the status of a position that you submitted your profile / resume to, Sign into your account. -We appreciate your interest in Rotech Healthcare Inc. -Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. -Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees. -Rotech Healthcare Inc. is a DRUG FREE WORKPLACE

Keywords: Rotech Healthcare Inc., Columbia , Hospital Liaison (LPN/CNA/EMT encouraged to apply!), Other , Lexington, South Carolina