Server
Company: First Watch
Location: Columbia
Posted on: August 8, 2022
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Job Description:
The primary responsibility of a Server is to create a dining
experience that encourages the customer to return to First Watch
Restaurants. Provide friendly, responsive service to create an
exceptional dining experience for all of our customers. Each
server's primary objective is to show our customers such a
marvelous time; they will want to return again and again. Welcome
and greet customers. Make all our customers feel comfortable and
let them know you're there to personally take care of them Inform
customers of specials and menu changes Make recommendations you
genuinely feel your customers will enjoy Up-sell food & beverage
items using suggestive selling technique Answer questions regarding
regions where food products come from, how food is prepared
Describe in detail tastes and textures Answer questions about our
food, beverages and other cafe functions and services. Take food
and beverage orders from customers, enter orders in our
point-of-sale system which relays orders to the kitchen Deliver
food and beverages from kitchen to customers in a timely matter
Perform side work at the start and end of each shift as required by
service station assignment Maintain clean service areas Monitor and
observe customers dining experience. Ensure customers are satisfied
with the food and service. Respond promptly and courteously to any
requests Prepare final bill, present check to customer, accept
payment, process credit card charges or make change (if applicable)
Be ready and willing to assist fellow servers as situations arise
Be ready and willing to assist bus person with clearing and
resetting tables Thank customers for their visit and invite them to
return Be available to fill in as needed to ensure the smooth and
efficient operation of the restaurant as directed by management
Exercises Veto Power when picking up food for delivery to
customers. Anticipates the needs of customers, i.e., more coffee.
Demonstrates "service" attitude with other staff and customers Roll
silverware as assigned on a daily basis Requirements: Six months
experience as a server in a comparable restaurant is, preferred
Have working knowledge of the predominant language(s) of our
customers Punctuality with regular and reliable attendance Honesty
and integrity Must be at least 18 years of age Must be able to
effectively communicate with customers, management and coworkers
Basic math skills - arithmetic - the ability to make change Basic
reading and writing skills Multi-task oriented - ability to perform
multiple job functions at one time Follow workplace safety
procedures Additional Requirements: Walk and stand throughout the
entire shift Continuously reach, bend, lift, carry, stoop, and wipe
Regularly lift up to 50 lbs. Frequently wash hands Moderate
exposure to extreme temperaturesMust report to work in a neat,
clean uniform and present a well-groomed, hygienic appearance The
Server works with all levels of management and staff within the
cafe. Additionally, positive professional contact with customers is
required to provide an exceptional quest experience. null This
location is owned by Midwest Egg EnterprisesMidwest Egg
Enterprises, LLC - Franchise of First Watch
Keywords: First Watch, Columbia , Server, Other , Columbia, South Carolina
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