Scheduler
Company: Medquest Associates Inc
Location: West Columbia
Posted on: August 5, 2022
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Job Description:
Outpatient Radiology Scheduler Position Purpose In this role,
you will serve as the first contact between the imaging center and
referring providers and their patients. Your mission will be to
accurately schedule and process all inbound / outbound calls and
faxes within 24 hours of receipt. Additionally, you will follow the
appropriate communication channels with your teammates to support
schedule fluidity and optimization by way of proper documentation,
timely processing and effective teamwork. You will enjoy this
position if you thrive in a high energy, fast paced environment and
prefer following task oriented processes in your work. You should
also be energized by talking to people on the phone and driven to
build top level patient care. Responsibilities, Duties, Functions,
Tasks (Outcomes) Ability to handle multiple phone lines while
displaying excellent communication skills and telephone etiquette
Master in house software system to accurately schedule multiple
modalities (MRI, Cat Scan, Ultrasound, X-ray), input clinical data,
and provide additional commentary necessary for patient
appointments Input and update vital patient account information at
time of scheduling including but not limited to insurance carrier,
patient demographics, referring provider, etc. Actively maintain
good rapport with all referring providers and their staff Create
remarkable patient experiences by demonstrating professionalism,
high level customer service, and compassion during the scheduling
process Communicate and interact with all radiology center teams
effectively and professionally Meet and adhere to key performance
indicator metrics (calls per day, appointments per day, call
quality) Complete other duties as assigned Requirements Education:
High School Diploma or GED Prior Experience: 0 --- 2 years of
experience in a healthcare setting Experience in a high volume call
center or fast paced environment Special Qualifications: Excellent
typing skills (40 WPM) with strong focus on entry precision
Knowledge of medical terminology and health insurances Working
knowledge of computers and Microsoft Office software Detail
oriented while multi-tasking Positivity with one---s self and
teammates About MedQuest Associates, Inc.: MedQuest Associates is a
leading owner, operator and manager of outpatient diagnostic
imaging facilities, with a network of nearly 50 imaging centers
under management and a strategic focus on partnering with leading
health systems. Please visit our website at
https://www.mqimaging.com/about/medquest-overview/ to learn more
about our company. MedQuest Associates is an equal opportunity
employer and conducts all human resource practices in compliance
with federal, state and local civil rights and employment
legislation. Accordingly, MedQuest Associates considers all
applicants for employment equally, without regard to race, color,
religion, sex, national origin, age, disability, veteran---s
status, marital status, sexual orientation, gender identity or
expression and provides them with an opportunity to progress in the
organization consistent with their skills and interests.
Keywords: Medquest Associates Inc, Columbia , Scheduler, Other , West Columbia, South Carolina
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