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Scheduling Coordinator-PN

Company: Lexington Medical Center
Location: West Columbia
Posted on: June 24, 2022

Job Description:

Lexington Urology NE

Full Time - 40 Hours


Day Shift


Voted one of South Carolina's "Best Places to Work" for 2019, the Lexington Medical Center Physician Network includes more than 450 physicians and advanced practice providers at 75 locations across the Midlands.

From general medicine and orthopedics to oncology and neurosurgery, these dedicated physicians, specialists and surgeons combine the highest quality care with advanced medicine and state-of-the-art technology to help patients achieve the best possible outcomes. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Performs advanced scheduling functions in the appointment scheduling system applications. Ensures that all provider schedules are accurately loaded in a timely manner. Works very closely with the office manager/medical office supervisor, business office staff, clinical staff and all providers to enhance the workflow of the entire department. Greets patients and visitors, answers telephone and performs a variety of routine duties. Performs advanced scheduling functions including the loading of new appointment schedules, loading changes to previously loaded schedules, and coordinating provider schedules. Provides daily oversight for appointment scheduling team operations and coordinates appointment scheduling team activities.

Some offices/departments may require the Scheduling Coordinator-PN to perform order-entry tasks with second sign-off by provider, as needed or assigned by the Manager

Minimum Qualifications

* Minimum Education: High School Diploma or Equivalent
* Minimum Years of Experience: 2 Years of work experience in a related area that demonstrates professionalism, inclusive of the ability to work well with others, provide outstanding customer service to patients and handle stressful situations in a constructive manner.
* Substitutable Education & Experience: None.
* Required Certifications/Licensure: None.
* Required Training: Prior experience utilizing medical terminology and CRT in a physician practice setting; Experience with Microsoft Office applications (Outlook, Word, and Excel.); 6 Month training/probationary period to demonstrate proficiency.

Essential Functions

* Oversight of appointment scheduling for one or more providers.
* Manage work-flow of all appointment scheduling procedures including, but not limited to:
* Ensuring the proper pre-registration of new patients into the system
* Follow up on reports to ensure accuracy of patient schedules and call-backs to patients as needed
* Loading new schedule templates
* Rescheduling patients due to provider absences (planned and unplanned)
* Notifying key departments of call changes

Keywords: Lexington Medical Center, Columbia , Scheduling Coordinator-PN, Other , West Columbia, South Carolina

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