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Department Coordinator

Company: Integrity Home Care and Hospice
Location: Columbia
Posted on: January 16, 2022

Job Description:

If your passion is serving others and you find purpose in making a positive difference in people's lives, then let's explore how Integrity Home Care & Hospice can help you fulfill your career goals TODAY!We are now searching for a new member of our Agency Directed Services team. The Department Coordinator will maintain responsibility for providing operational support to the Agency-Directed Services and Consumer Directed Services Teams as well as give administrative support to the branch office. The role of the Department Coordinator is to provide exceptional customer service and support to visitors of IHCH Branch offices and callers that require additional assistance to resolve their inquiries. This position will support and aide the departments in maintaining compliance, consistency and improved responsiveness so that care teams may focus on client care.The Department Coordinator will be responsible for the following daily tasks and is not limited to...

  • Performs a variety of administrative duties including data entry, collection, analysis and preparation of reports and logs for HCB Services;
  • Processes new admissions; monitoring first date of service and creates the client file;
  • Processes cancellation requests and client discharges, removes client information from active file storage and ensuresit is maintained accurately in archives;
  • Monitors daily and weekly audit reports; communicates with personnel as needed to resolve payroll, billing and service delivery issues;
  • Assists with payroll processing and scanning;
  • Responds to records requests for the department (EDL, MMAC, Attorney, etc.);
  • Acts as a back-up to scheduling teams, CDS Coordinator and Branch Manager, fielding overflow calls as necessary;
  • Acts as a scheduling software super user; assists scheduling team members with troubleshooting system(s) issues;Education and Experience RequirementsMust be minimum 21 years of age per state guidelines.
    • High school diploma required;
    • Associate's Degree in Communication, Business Administration or a related field preferred.
    • Minimum six (6) months experience in general office setting preferred;
    • Minimum one (1) year experience working with the elderly, disabled or infirmed required.We will offer you...
      • A caring and supportive team environment
      • Monday through Friday hours - NO WEEKENDS
      • Bi weekly Direct Deposit
      • Major Medical Insurance
      • HSA Qualified Health Insurance with Wellness Benefit
      • Flexible Spending Account
      • 401k Savings Plan with company match
      • Dental, Vision, Short term Disability, and Life Insurance Bundled Plan
      • Voluntary Life Insurance
      • Paid Time Off
      • Free Continual Education for personal and professional development, including CEUs!If you or someone that you know are interested in our Department Coordinator position, please complete our online application and contact our recruiters TODAY!EOE#FF

Keywords: Integrity Home Care and Hospice, Columbia , Department Coordinator, Other , Columbia, South Carolina

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