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Customer Service Representative - 9 am - 5:30 pm

Company: TRC Staffing
Location: WEST COLUMBIA
Posted on: September 14, 2021

Job Description:

TRC has a great opportunity for Customer Service Representatives!

Shift and Pay

  • 1st shift 9am-5:30pm (possible overtime during busy seasons)
  • $13.50/h per hour

Responsibilities

  • Develop in depth knowledge of the products and services offered through our client
  • Ensure a warm, caring and friendly client experience is provided in every interaction
  • Ensure all requests and complaints are addressed in a timely manner and the client is kept informed of progress and final resolution.
  • Identify root causes of recurring issues.

Requirements

  • Must have the capacity to use good judgment in handling stressful situations and the ability to deal with conflict.
  • Must have excellent communication and organizational skills and be able to understand both written and oral instructions.
  • Customer service experience (prior call center experience is preferred)
  • Excellent computer and typing skills
  • Ability to listen to customer needs/complaints and quickly decide how to remedy problems
  • Criminal background check and drug test required

For consideration, please send resumes to kate.lang@trcstaffing.com

Keywords: TRC Staffing, Columbia , Customer Service Representative - 9 am - 5:30 pm, Other , WEST COLUMBIA, South Carolina

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