Customer Service Representative II
Company: National Veterinary Associates
Location: West Columbia
Posted on: June 12, 2021
Gregg Animal Hospital in Columbia, SC is looking to add
experienced talent into their growing Team! Our hospital
specializes in compassionate, progressive small animal veterinary
medicine providing high quality patient care and top-notch service
to the community of animal lovers! We pride ourselves on being a
fun, collaborative, and supportive environment where you can
flourish and grow in your veterinary career.
Columbia, SC has an abundance of activities to enjoy on your day
off. Whether you enjoy heading to the beach for the day, hitting
the nature trails, or getting your kayak in the water - there is
something for everyone to enjoy!
What You can Expect
A team that operates and feels like a family. We pride ourselves
on a welcoming environment where team members feel safe to learn
and seek guidance from each other. Quality Medicine. Our team of
Doctors and Technicians utilize state of the art equipment to
perform advanced techniques providing excellent care and treatment
services. Work-Life Balance is a top priority We like to have fun -
our days may be busy, but like to laugh, joke, and have fun while
we get the job done! Prior veterinary experience preferred
Outstanding client service and exceptional patient care Ability to
work efficiently in a fast-paced environment Team player who is
willing to take initiative to jump in and help the team Excellent
written and verbal communication skills
Ideal candidate would have previous veterinarian experience.
Provides excellent and expeditious client experience; greets
clients, responds to questions; processes incoming and outgoing
patients, and handles billing and payments. Answers phone calls,
which may involve answering moderately complex questions, initial
triage of patient needs including emergent cases, and scheduling
appointments. Handles incoming and outgoing e-mais and textsl.
Monitors reception area to ensure cleanliness. Documents and
maintains client information, service data and other pertinent
information within practice management software. Escalates complex
matters to senior staff. Minimum of 3 years related experience
Keywords: National Veterinary Associates, Columbia , Customer Service Representative II, Other , West Columbia, South Carolina
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