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IT Service Desk Supervisor, Barbourville, KY

Company: General Dynamics Information Technology
Location: Eastover
Posted on: June 12, 2021

Job Description:

**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Customer Service **ESSENTIAL JOB FUNCTIONS:** + Leads and supervises a team of service desk agents using designated systems and proven coaching methods + Provides feedback and coaching as appropriate to improve overall performance of agent and/or team + Supervises team of agents in order to meet operational goals while ensuring customer satisfaction. + Rout

Keywords: General Dynamics Information Technology, Columbia , IT Service Desk Supervisor, Barbourville, KY, Other , Eastover, South Carolina

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