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Check-out Coordinator

Company: SCENT
Location: Irmo
Posted on: June 12, 2021

Job Description:

This position:

  • Schedules office based medical procedures/visits, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
  • Schedules office based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
  • Facilitates the check-out process for patients as they exit the practice.

Additionally, this role:

  • Enters notes/special instructions/documentation needed for scheduling in the practice management software and/or electronic health record.
  • Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications documented by the provider.
  • Completes accurate documentation of informed consent with patients for procedures as needed.
  • Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
  • Confirms patients insurance provider and demographics as needed.
  • Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
  • Reschedules appointments/procedures as needed and communicates changes with patients in a timely manner. 
  • Collects and posts balance due payments from patient.  
  • Calculates, collects and posts patient pre-payments, as applicable.
  • Performs other duties, as assigned by Leadership.  



Day to day, this job will interact with physicians, hospital in and out patient facilities as well as patients and their families.


2+ Years Healthcare Scheduling Experience Required

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Keywords: SCENT, Columbia , Check-out Coordinator, Other , Irmo, South Carolina

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