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Document Control Coordinator - Palmetto GBA

Company: BlueCross BlueShield of South Carolina
Location: Camden
Posted on: June 12, 2021

Job Description:


Responsible for coordinating and directing the efforts of the Document Control associates to ensure the timely and accurate processing and general control of documents. Distributes work and determines work priorities for the staff. Performs quality audits and helps evaluate the effectiveness of the quality assurance program. May orient, train, assign and check the work of lower level employees and be designated as lead worker.


50% Directs and coordinates the sorting, counting, batching and scanning of all claims, documents, mail and/or other process correspondence.

20% Provides coverage or support for other staff members during departmental projects and/or periods of understaffing. May provide training and guidance to entry-level support staff.

20% Maintains departmental logs, spreadsheets or databases. Prepares basic reports/statistics for management on work received for production and workload assessment.

10% Prepares correspondence or packages for internal/external mailing. Tracks correspondence and/or packages and follows up as needed. Orders supplies and maintains departmental supply inventory.

Required Education

  • High School Diploma or equivalent

Required Work Experience

  • Five years of clerical or office support experience

Preferred Work Experience

  • Experience in a Medicare and/or Document Control environment

Required Skills and Abilities

  • Good communication and organizational skills

  • Detail-oriented

  • Basic business math, computer skills

Required Software and Tools

  • Microsoft Office

Preferred Software and Tools

  • iFlow

  • QMS360

Work Environment

  • Typical office environment

  • Work may require transporting or moving boxes and mail items up to 50 pounds

  • Some travel between office buildings

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Keywords: BlueCross BlueShield of South Carolina, Columbia , Document Control Coordinator - Palmetto GBA, Other , Camden, South Carolina

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