Responsible for coordinating and directing the efforts of the
Document Control associates to ensure the timely and accurate
processing and general control of documents. Distributes work and
determines work priorities for the staff. Performs quality audits
and helps evaluate the effectiveness of the quality assurance
program. May orient, train, assign and check the work of lower
level employees and be designated as lead worker.
50% Directs and coordinates the sorting, counting, batching and
scanning of all claims, documents, mail and/or other process
20% Provides coverage or support for other staff members during
departmental projects and/or periods of understaffing. May provide
training and guidance to entry-level support staff.
20% Maintains departmental logs, spreadsheets or databases.
Prepares basic reports/statistics for management on work received
for production and workload assessment.
10% Prepares correspondence or packages for internal/external
mailing. Tracks correspondence and/or packages and follows up as
needed. Orders supplies and maintains departmental supply
- High School Diploma or equivalent
Required Work Experience
- Five years of clerical or office support experience
Preferred Work Experience
- Experience in a Medicare and/or Document Control
Required Skills and Abilities
Required Software and Tools
Preferred Software and Tools
We participate in E-Verify and comply with the Pay Transparency
Nondiscrimination Provision. We are an Equal Opportunity
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary
companies maintain a continuing policy of nondiscrimination in
employment to promote employment opportunities for persons
regardless of age, race, color, national origin, sex, religion,
veteran status, disability, weight, sexual orientation, gender
identity, genetic information or any other legally protected
status. Additionally, as a federal contractor, the company
maintains Affirmative Action programs to promote employment
opportunities for minorities, females, disabled individuals and
veterans. It is our policy to provide equal opportunities in all
phases of the employment process and to comply with applicable
federal, state and local laws and regulations.
We are committed to working with and providing reasonable
accommodations to individuals with physical and mental
If you need special assistance or an accommodation while seeking
employment, please e-mail firstname.lastname@example.org or call
1-800-288-2227, ext. 43172 with the nature of your request. We will
make a determination regarding your request for reasonable
accommodation on a case-by-case basis.