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Call Center Supervisor- Remote

Company: The Auto Club Group
Location: West Columbia
Posted on: June 12, 2021

Job Description:

**Description** MSC Winter Davis FT **Full Time 10:00am-7:00pm Sundays & 11:00am-8:00pm Saturdays & Monday-Wednesday, Off Thursday & Friday** The purpose of this position is to provide daily coaching, supervision, and performance feedback to ERS Customer Advocate II (Dispatchers). The position requires leading a team of Dispatchers to excellent performance and holding the team accountable to department goals. Also required is handling escalated customer phone calls, maintaining Dispatcher sch

Keywords: The Auto Club Group, Columbia , Call Center Supervisor- Remote, Other , West Columbia, South Carolina

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