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Intake Care Representative - Customer Service

Company: Randstad
Location: West Columbia
Posted on: June 12, 2021

Job Description:

Randstad National Recruiting is Now Hiring [REMOTE] Appeals Associates for a Fortune 100 Healthcare company. Reliable Internet is required - equipment will be provided by the client. 1 year of Healthcare / Medical experience is required. Please send qualified resumes to Responsibilities Intake of appeals/complaint unit mail, sorting, and distributing within required timeframes. Date stamping and properly identifying request type and region. Utilizes appropriate system to research required documentation for case work up. Responsible for determining the appropriate type of response to a requested appeal or complaint. Must determine deadline dates on all cases and ensure they are met or exceeded. Contacts parties to obtain missing/outstanding information for processing and completion. Prepares all correspondence to gather and investigate a case. Obtains waivers of liability (WOL), authorization of representative (AOR), and medical records requests. Refers cases to other departments to gather information to complete the investigation. Skills Intake Customer Service Education High School Qualifications Years of experience: 1 year Experience level:Experienced Shift: First Working hours: 8 AM - 4 PM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Columbia , Intake Care Representative - Customer Service, Other , West Columbia, South Carolina

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