Tech Support Specialist
Company: TM Floyd & Company (TMF)
Location: Cayce
Posted on: February 25, 2021
|
|
|
Job Description:
Qualifications:* Ability to obtain a low-level U.S. security
clearance, which requires a thorough background screening and U.S.
citizenship* Bachelor's degree or associate degree in computer
science, information technology, or job-related field OR 2 years of
job-related experience plus 2 years in an IT technical help desk or
call center environment OR 4 years of technical help desk or other
job-related experience* 1 year of IT technical help desk or
inbound--call center environment--experience* Able to provide
technical advice, guidance, and informal training to customers
using hardware and software programs* A+ experience
desirableResponsibilities:* Troubleshoot and restore technical
service and equipment problems by analyzing symptoms using
documented processes* Complete customer requests and provide
guidance in resolution of application, hardware, and software
problems* Determine business impact of requests and escalate to
higher-level professionals when necessary* Maintain knowledge
database and call tracking database to enhance quality of problem
resolutions* Keep apprised of changes in technology and processes
by ensuring knowledge and documentation is current and centralized*
Proactively monitor various systems to catch problems before they
become outages and to ensure the health and availability of
systems, servers, network, etc.* Analyze data to gain a better
understanding of business impact* Conduct a gap analysis to respond
to and align with customer business needs?Location: Columbia, SC TM
Floyd & Company offers a generous array of benefits, depending on
the length of assignment. We also offer a referral bonus of up to
$1,000. Ask us for more details!TM Floyd & Company participates in
E-VERIFY.AAP, EEO21-00059
Keywords: TM Floyd & Company (TMF), Columbia , Tech Support Specialist, Other , Cayce, South Carolina
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsNeuro Trauma ICU Nurse Description: Overview Neuro-Trauma Intensive Care Unit at HCA Mission Health-This position is currently offering a sign-on bonus - 5,000 sign-on bonus paid all in first paycheck with a 2-year commitment to Mission (more...) Company: Mission Hospital Location: Spartanburg Posted on: 03/5/2021 Hair Stylist - The Shoppes at Azalea Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist Company: Great Clips Location: Summerville Posted on: 03/5/2021 Regional Asset Protection Investigator Job Description: BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we re a multibillion dollar operation with more than 200 clubs in 17--states (more...) Company: BJ's Wholesale Club Location: Summerville Posted on: 03/5/2021 Registered Nurse (RN) General Medicine Description: Overview This position is eligible for a 4,000.00 sign-on bonus on all full time offers accepted through 3/31/21--with a 2-year commitment to Mission Health. Sign-on bonus will be paid out in your first (more...) Company: Mission Hospital Location: Greenville Posted on: 03/5/2021 Team Member Description: Checkers - Rally's - 601 N Main St Crew Member / Company: Checkers - Rally's Location: Summerville Posted on: 03/5/2021 Hair Stylist - McBee Station Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist Company: Great Clips Location: Greenville Posted on: 03/5/2021 Flexible Winter Schedule - Drive with Uber! Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You Company: Uber Location: Summerville Posted on: 03/5/2021 Team members needed up to $10 Description: McDonald's - 2050 NEW CUT RD Crew Member / Restaurant Associate Company: McDonald's Location: Spartanburg Posted on: 03/5/2021 Retail Sales Description: Store Location: US-SC-Summerville Overview: Ifyou'repassionateaboutagreatguestexperienceandtruehospitality,this is the role for you Whetheryou'rehelpingaguestfindtheperfectgiftfortheirmama'sbirthdayorshowing (more...) Company: Cracker Barrel Old Country Store Location: Summerville Posted on: 03/5/2021 Team Member Description: Team Member Taco Bell We exist to Feed People's Lives with Ms . That means that sometimes you just gotta kick up some dirt, blaze some trails, be the first one to head out and the last one to turn in, (more...) Company: Taco Bell Location: Spartanburg Posted on: 03/5/2021 |
