Call Center Representative

Company: Careerbuilder-US
Location: Columbia
Posted on: January 12, 2021

Job Description:

Kelly--is looking for experienced Customer Service Representatives for onsite positions in the NE Columbia, South Carolina--area. You will be responsible for handling inbound and outbound calls in a call center environment.If you are highly motivated, career focused, hardworking, and passionate about getting things done then we are looking for you! Contact us today and join our team!Responsibilities Include:* Researching and resolving customer inquires* Responds to customer phone inquiries in a prompt, courteous and concise manner.* Provides callers with an unbiased information to assist customers with application and eligibility requirements.* Accesses, reads, and interprets customers and provider data elements within customer s application* Performs accurately all data entry functions to reflect customer activity/transactions.* Assists customers in the enrollment process* Documents all customer encounters in clear and concise logsJob Requirements:* Experience in data entry and call centers* Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner* Excellent organizational, interpersonal, written, and verbal communication skills* Ability to work well in a fast-paced work environment* Ability to multi-task using technology, including call handling and call* Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.If you are interested in advancing your career with this opportunity, apply now for immediate consideration. We hope to hear from you soon!Why Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Keywords: Careerbuilder-US, Columbia , Call Center Representative, Other , Columbia, South Carolina