Systems Engineer I - Desktop

Company: State of South Carolina
Location: Columbia
Posted on: January 9, 2021

Job Description:

General Responsibility:Recommends, develops, configures, installs, monitors, and supports the patching of the agency's server and desktop environment. Maintain server and desktop images for current patching and driver levels. Provide third party software patching. Provide monthly and on demand patching reports to the IT Director, Security Director, Server and Desktop Managers. Serve as the technical lead for the Desktop team to include high level support and troubleshooting knowledge.Specific Duties:Manage the SLED Server and Desktop environments monthly, on demand and third party patching thru Microsoft SCCM and Avanti.As technical lead for the Desktop team, assist with high level projects, issues, efficiency of procedures and updating/patching/hardening of the Server and Desktop base images. Conducts research on desktop hardware, software, and protocols in support of procurement and development efforts, and provides recommendations to the IT Desktop Manager.Conduct problem analysis of desktop software and hardware issues, implement resolutions for desktop related software problems, administer security and backup procedures for the SLED desktop environment.Plans, organizes, and administers all Anti-Virus and Firewall updates, exceptions and AV policies. Maintains system integrity and compliance with SLED IT standards.Manage the Horizon VDI system to include creation, maintenance, and patching of the virtual destops used within the SLED environment. Coordinate any required desktop security audits; maintain system backups, recovery, and storage while maintaining the security and integrity of the data and physical components.A bachelor's degree in computer science or related field and experience in computer system development and modification. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.Moderate to complex problem solving skills. Effective verbal and written communication skills.Experience with moderate to complex hardware/software including Windows server and Windows 10 OS, Active Directory, DNS, DHCP, GPO and Microsoft System Center Configuration Manager required. Experience with basic networking technologies.Position requires some travel and this may include overnight travel.Must be able to lift 15-100 pounds.Position supports a 24/7 infrastructure and requires on-call duty.All applicants must complete the on-line State application to include all current and previous work history and education. A resume will not be accepted in lieu of a completed application nor will it be used to determine if an applicant has met the qualifications for the position.Supplemental questions are considered part of the official application. Any misrepresentation of yourself will disqualify you from the position.A copy of the Division's EEOP Utilization Report is available at www.sled.sc.gov.

Keywords: State of South Carolina, Columbia , Systems Engineer I - Desktop, Other , Columbia, South Carolina