Logo Posting NumberSTA00600PO20Classification
TitleAdministrative Assistant - Student Health ServicesInternal
TitleAdministrative Assistant - Counseling &
of Student Affairs and Academic SupportDepartmentSAAS Health
ServicesBand 4Advertised Minimum Salary $34,105Advertised Salary
Range$33,347 - $39,500Location of VacancyPart/Full TimeFull
TimeHours per WeekWork Schedule Student Health Services hours of
operation are Monday-Thursday 8:00am to 6:00pm and Friday 9:00am to
5:00pm. The normal work schedules for staff are typically Monday
through Friday 8:00am to 5:00pm or 9:00am-6:00pm. Hours may be
adjusted to accommodate SHS’s hours of operation. Sunday
(2:00pm-8:00pm) rotation may be required of all staff. Hours may
include early mornings and/or evening and altered schedules based
on the nature of the position and workload.
Must be willing to work a flexible schedule to meet the needs of
Type of Staff PositionFull-time Equivalent (FTE)Basis 12
monthsJob Search CategoryHealth and Human ServicesBenefit
Eligibility TypeFull-Time Equivalent (FTE)South Carolina
RetirementYesState Insurance ProgramsYesAnnual LeaveYesSick
LeaveYesAdvertised Job Summary The administrative assistant will
welcome patients/clients and visitors on the phone or in person in
a timely and efficient manner and help to manage daily
patient/client census and workload. Other duties include but are
not limited to processing and completing Student Health Services
internal and community referrals; scanning and uploading documents
in the electronic health record appropriately and accurately;
assisting with the release of protected health information as
required and in compliance with departmental, state and federal
laws and training new staff.
Minimum Qualifications (Classified and Unclassified positions)
Bachelor’s degree, or high school diploma and 4 years work
experience that is directly related to the area of employment; or
Preferred Qualifications Should possess a high level of
clerical, critical thinking and interpersonal skills. Experience in
a similar setting. Maturity, judgment, decorum, patience,
flexibility, and the ability to prioritize are essential.
Individual should be proficient in the use of Microsoft Office.
Experience using database systems and/or electronic health record
systems is highly preferred. Individual should have a professional
personality, have excellent telephone etiquette and interact in a
supportive manner with patients/clients, visitors and staff from
all backgrounds. Knowledge of medical terminology is preferred.
Current CPR certification is required and/or will be provided.
Knowledge/Skills/Abilities Expertise in providing excellent
customer service is vital including needs assessment, critical
thinking skills, understanding and meeting quality standards, and
full participation in customer satisfaction efforts. Ability to
communicate effectively with patients/clients, and visitors in a
professional, courteous, and effective manner. Ability to
multi-task, stay organized and demonstrate problem solving skills.
Able to recognize and respond to urgent or unusual situations and
interact appropriately with patients/clients, physicians, nursing
personnel, counselors and other staff. Proficient computer and
telephone skills and the ability to work with a high level of job
accuracy, efficiency, and dependability. Able to work independently
with minimum supervision and to exercise good judgment and
discretion. Sound knowledge of office procedures and equipment and
the ability to maintain full patient/client and/or organizational
confidentiality. A pleasant and courteous demeanor and the desire
to promote a pleasant and comfortable work environment, promoting
teamwork and efficiency.
Safety Sensitive or Security SensitiveNoHazardous weather
categoryEssentialNumber of Vacancies1Desired Start DateIf Research
Grant/Time Limited, give end dateJob Open Date10/06/2020Job Close
Date10/15/2020Open Until FilledNoSpecial Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on
our job website. After five (5) business days, positions can be
closed at the discretion of the department at any time. This
employment site is updated on a regular basis. The length of the
recruitment and screening process may vary from position to
position, depending upon a variety of factors. Should review of
your qualifications result in a decision to pursue your candidacy,
you will be contacted by phone or email.
We are only accepting applications submitted by October 15,
Quicklink for Posting http://uscjobs.sc.edu/postings/87908 EEO
Statement The University of South Carolina does not discriminate in
educational or employment opportunities on the basis of race, sex,
gender, gender identity, transgender status, age, color, religion,
national origin, disability, sexual orientation, genetics,
protected veteran status, pregnancy, childbirth or related medical
Supplemental Questions Required fields are indicated with an
* Do you have at least a Bachelor's degree, or high school
diploma and 4 years work experience that is directly related to the
area of employment; or equivalency? Yes
* Do you have experience working in a healthcare setting?
* Describe your philosophy of customer service. (Open Ended
* Have you ever been disciplined or discharged from a position
related to a HIPAA regulation? If so, describe the circumstance.
(Open Ended Question)
Applicant Documents Required Documents Cover Letter
List of References and Contact Information