ColumbiaRecruiter Since 2001
the smart solution for Columbia jobs

Retail Commission Sales - Furniture/Mattresses, Full Time: The Mall in Columbia, MD

Company: Macy's
Location: Columbia
Posted on: October 15, 2020

Job Description:

Job Overview:   The Furniture and Mattress Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for followup/clienteling and performing other duties as necessary.   Essential Functions:   Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS).

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.

Assist customers in all aspects of total store experience  and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

Provide an exceptional customer experience by ensuring the customer is always the priority.

Handle all returns and delivery issues courteously and professionally.

Determine customer needs based on personal features and other customer preference related factors.

Demonstrate knowledge of store products and services to build sales and minimize returns.

Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore.

Offer to call other locations if items are unavailable within store.

Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience.

Invite customers to come back and thank them by name.

Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal.

Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores.

Use MySa clientele program to maintain customer profile and contact information to increase personal sales.

Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience.

Be knowledgeable of and perform sales support functions related to POS procedures.

Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University.

Be aware of current promotional events and sales.

Maintain department recovery standards; which includes recovery and signing.

Adhere to Asset Protection and inventory control and compliance procedures

Perform other duties as necessary.

Follows shortage programs and procedures.

Perform these functions in an efficient manner, as directed by the Supervisor.

Regular, dependable attendance and punctuality.

Qualifications:

Education/Experience:   No specific educational accomplishment is required.

Communication Skills:   Excellent written and verbal communication skills.

Willing to proactively reach out to potential customers.

Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:   Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator.

Reasoning Ability:   Self-starter, able to work independently and as part of a team in a competitive commission environment.

Organization and excellent follow up skills required.

Physical Demands:   This position involves constant moving, talking, hearing, reaching, and standing.

Involves standing for at least two consecutive hours.

Involves lifting at least 30 lbs.

May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:   Possess a strong sense of urgency.

Must enjoy meeting and interacting with customers.

Possess a thirst for learning.

Ability to collaborate and function as a member of a team.

Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs .

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Columbia , Retail Commission Sales - Furniture/Mattresses, Full Time: The Mall in Columbia, MD, Other , Columbia, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Truck Driver - Industry Leading Pay for Dry Van Drivers!
Description: CDL-A OTR DRY VAN TRUCK DRIVER JOBS CDL-A OTR Dry Van Truck Driver Jobs - Thrive With The Power Of Red 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Summerville
Posted on: 10/22/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Summerville
Posted on: 10/22/2020

Owner Operator / CDL-A Truck Driver
Description: Proud to be a 100 Owner Operator Fleet CDL-A Owner Operators and Fleet Owners Leasing to Ameri-Co Carriers is not just another job. Let us show you how your days with us with be the most successful ones (more...)
Company: Ameri-Co Carriers
Location: Summerville
Posted on: 10/22/2020


Licensed Therapist for Online Counseling
Description: Private practice with no doors and no overhead. 10 10 Join the world 38 039 s largest online counseling platform. 10 10 We provide the marketing, the technology, and the additional income. You (more...)
Company: BetterHelp
Location: Summerville
Posted on: 10/22/2020

Driver/Material Handler
Description: Driver/Material Handler Location: North Charleston, SC, USA Company: Univar Solutions Inc Requisition ID: 15893 Want to work for a company that is reimagining distribution Join Univar Solutions, the (more...)
Company: Univar Solutions
Location: Summerville
Posted on: 10/22/2020

Work From Home Credentialed Tax Professional
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Summerville
Posted on: 10/22/2020

Class A Company Drivers and Owner Operators
Description: Class A Company and Owner Operator Drivers Call 877 867-9182 or Apply Online Below Chicago based trucking company looking for A class
Company: SDE Transport, Inc
Location: Summerville
Posted on: 10/22/2020

Multi-Family Estimator
Description: The Estimator position is responsible for residential and
Company: 84 Lumber
Location: Summerville
Posted on: 10/22/2020

CDL-A Student Truck Driver
Description: Do you have your permit, but your school closed CRST can help Come to CRST and train to be a Class A CDL team driver and embark on a fulfilling lifetime career.-Keep the world movingTruck driving is (more...)
Company: CRST International
Location: Summerville
Posted on: 10/22/2020

Travel Nurse RN - NICU - Neonatal Intensive Care - $2,003 per week
Description: Stability Healthcare is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in Summerville, South Carolina. Job Description amp Requirements Specialty: NICU - Neonatal (more...)
Company: NurseFly Travel Nursing
Location: Summerville
Posted on: 10/22/2020

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Columbia RSS job feeds