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Call Center Representative Inbound

Company: Randstad
Location: Columbia
Posted on: September 13, 2020

Job Description:

Call Center Representative Inbound**job details:**+ location:Columbia, SC+ salary:$12.50 - $13.50 per hour+ date posted:Friday, September 4, 2020+ experience:Entry Level+ job type:Temp to Perm+ reference:S_873226**job description**Call Center Representative InboundStrong communication skillsGreat active listening skillsExceptional interpersonal and rapport building skillsA patient and empathetic attitudeResponsibilities:Schedule, modify, and cancel reservations as requested with the highest degree of accuracy.Answer calls from customers to learn about and address their needs and manage other issues with products orservices.Perform logistics troubleshooting and confirm resolution with the customer, approaching each call with a one-call resolution.Working hours: 8:00 AM - 8:00 PMSkills:Active listenerOutgoing personalityProblem-solvingAdaptabilityComputer skillsMultitaskingProduct knowledgeOrganizational skillsEducation:High SchoolExperience:Entry LevelQualifications:Ability to type 25 wpm or more and pass a Computer efficiently testTechnology Requirements: BYOD - Bring your Own DeviceComputer Operating System Windows 8 and higher with Anti-Virus programAble to connect Hard Wired direct to Router only. No Wifi or Hot SpotBroadband download 10 + upload speeds 20Intended headset will be required if you are chosen.Randstad does not supply the headsets for this position.Having a 2nd Monitor is desired but not required.Please apply to the job link posted.mark.lindsey@randstadusa.comRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Columbia , Call Center Representative Inbound, Other , Columbia, South Carolina

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