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Customer Service Representative

Company: Talent Intelligence
Location: Columbia
Posted on: December 4, 2019

Job Description:

Teleperformance is hiring for experienced and entry-level Call Center Representatives to provide Customer Service Support on behalf of our clients in Columbia, SC. Our Customer Service Representatives are the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond.Experienced Customer Service and Support Reps are encouraged to apply! Teleperformance will provide training for Entry Level candidates.What we'Re looking for:

  • 18+ years of age
  • High School Graduate or GED
  • Prior experience in contact center, financial industry or ecommerce environments is strongly preferred
  • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem-solving and multi-tasking skills requiredOur call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your Responsibilities
    • Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude.
    • Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
    • Actively listen and probe to figure out nature of and determine the appropriate action(s) to complete the call.APPLY NOW! Associated topics: answer, call center associate, call center specialist, customer care specialist, representative, service agent, service representative, service specialist, technical assistant, tsr

Keywords: Talent Intelligence, Columbia , Customer Service Representative, Other , Columbia, South Carolina

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