Lead Salesforce Developer

Company: Change Healthcare
Location: Gilbert
Posted on: November 19, 2021

Job Description:

Overview of Position
The Lead Salesforce Developer is a hands-on engineering position reporting directly to the Senior Manager Support CRM. The Lead Salesforce Developer will work on various Salesforce instances especially on Service CRM modules which includes design and implementing Salesforce service cloud features to meet business needs.

What will be my duties and responsibilities in this job?
Work with technical managers, architects and business stakeholders in gathering requirements
Develop high-level design for Service CRM business requirements
Should be able to come up with prototypes and demonstrate solution design
Strong hands-on experience in writing Apex programming, Visual force pages, Apex triggers, lightening web components.
Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, workflow Rules. Etc.
Hands on experience with Salesforce lightening
Hands on experience with Salesforce technical limitations and considerations while designing the solution
Strong knowledge in Salesforce service cloud out-of-box features such as implementing knowledge articles, email-to-case, web-to-case, macros, omni channel, Case management etc.
Hands on experience with integrating Salesforce with cloud-based applications and on-premise applications using standard and custom REST APIs
Hands on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications
Hands on experience with implementing Customer Communities
Should be able to adopt best practices and configure security setting for internal and external users (Community users).
In depth knowledge on various configurations within Experience Cloud, community manager and community builder.
Hands on experience with Source Control tools such as Gitlab, GitHub, Bamboo.
Should be able to adopt dynamic nature of the work environments and switch between the priorities as needed.
Hands on experience with agile development methodologies.

What are the requirements needed for this position?
8+ years ' experience in software development on Salesforce platform
7+ years in implementing solutions on Salesforce platform
3+years of experience in working in Salesforce lighting
3+ years of experience in leading and delivering small to medium size projects in Salesforce
Strong CRM, Salesforce, cloud native stack expertise
4-year degree in computer science or related field

What other skills/experience would be helpful to have?
Siebel or other comparable CRMs experience is a HUGE PLUS
Salesforce platform developer and Salesforce service cloud consultant certifications.
Knowledge in working with managed packages
Having knowledge in platform events and platform shield encryption is a plus
Operational experience deploying, monitoring and supporting an enterprise solution
Must interface effectively with all levels of management as well a diverse technical team
Ability to build relationships and motivate cross-functional teams to achieve results in a self-empowered environment
Exceptional troubleshooting skills to root cause complex issues
Experience with agile methodologies

How much should I expect to travel?
10% of the travel requirement is needed
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. - As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. -All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, - national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com -with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood - Change Healthcare 's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Columbia , Lead Salesforce Developer, IT / Software / Systems , Gilbert, South Carolina