EDI Operator

Company: Globalpundits Inc
Location: Columbia
Posted on: March 28, 2020

Job Description:

RESPONSIBILITIES middot Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts. CANDIDATE TECHNICAL BACKGROUND middot Applicable EDI Experience (Required, 2 years) middot Familiar with ACD systems. (Required) middot Familiarity with complex Web based applications. (Required) middot Experience handling customer financial information. (Required) middot Experience with invoicing and payment processing processes. (Required) middot Proficient in Excel, Word Experience with process analysis and documentation. (Required) WORK SCHEDULE middot Normal Schedule Mon-Fri, 830am-530pm. Contractor is required to stagger 1 day pweek (possible Mondays) and will work up to 7pm (8 hrs. day). JOB DESCRIPTION middot (60) - Provides qualitytimely internalexternal customer technical supportservice for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfacestransactionsfunctions as required by insurance laws (such as support of claims, remit advices, inquiryresponse for claims statuseligibility, enrollment, premium payment etc.), support of all current formatstransactions required by lawClient lines of business. middot (40) - Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification. REQUIREMENT middot Associate Degree Computer Information SystemsTechnology, Computer Science, Information Technology, or a related field OR extra 2 years technical operations support experience or other applicable experience 4 Years middot Applicable EDI experience 2 Years middot Experience as an EDI Operator in an IT environmentcapacity 2 Years middot Proficient in Excel, Word Experience with process analysis and documentation middot Normal Schedule Mon-Fri, 830am-530pm. middot Contractor is required to stagger 1 day pweek (possible Mondays) and will work up to 7pm (8 hrs. day) middot Required excellent Customer Service and Communication skills

Keywords: Globalpundits Inc, Columbia , EDI Operator, IT / Software / Systems , Columbia, South Carolina