ColumbiaRecruiter
the smart solution for Columbia jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Columbia
Posted on: October 12, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '136896

Keywords: Ross Dress for Less, Columbia , Specialist, Store Protection, Hospitality & Tourism , Columbia, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


ENTRY LEVEL - FULL TIME / Customer Service + Sales Positions
Description: Job DescriptionENTRY LEVEL POSITIONS NO NIGHTS, WEEKENDS, OR HOLIDAYS Customer Service and Sales Experience Wanted br br www.charlottemarketinginc.com Charlotte Marketing Consultants is currently (more...)
Company: Charlotte Marketing Consultants
Location: Charlotte
Posted on: 10/24/2018

STEWARD/DISHWASHER Crowne Plaza Charlotte Executive Park
Description: STEWARD/DISHWASHER Crowne Plaza Charlotte Executive Park Job Number R151037 Hotel Brand: Crowne Plaza Americas - United States - North Carolina - Charlotte Description About usDo you see yourself (more...)
Company: IHG
Location: Charlotte
Posted on: 10/24/2018

Cook (7079)
Description: Sodexo is looking for a part-time Cook I at Piedmont Medical Center to work between the hours of 6am and 10pm weekdays and 6am and 8:30pm weekends, including holidays Job Overview: br ul The Cook (more...)
Company: Sodexo
Location: Rock Hill
Posted on: 10/24/2018


Crew - Restaurant
Description: Crew - Restaurant at the following location s : SOUTH YORK 06457 - GASTONIA, NC Description: Restaurant Crew Person - You don t want to work just anyplace, and you don t want to work just anytime. (more...)
Company: McDonald's
Location: Gastonia
Posted on: 10/24/2018

Customer Service Manager
Description: Responsibilities: At Office Depot and Office Max, our Customer Service Manager will partner with the management team in driving a memorable customer experience through leadership, communication, integrity (more...)
Company: Office Depot
Location: Columbia
Posted on: 10/24/2018

Cook Full Time
Description: Come grow with Vibra Healthcare , where we manage from the bedside up every day. Join a strong, knowledgeable company that values each employee as an individual. Our expanding organization wants compassionate (more...)
Company: Vibra Healthcare
Location: Columbia
Posted on: 10/24/2018

Travel Reservation Booking
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Augusta
Posted on: 10/24/2018

Inbound customer Service Agent
Description: Inbound Customer Service Agent We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s
Company: MJOL Staffing
Location: Columbia
Posted on: 10/24/2018

Grubhub Delivery Driver - Apply Now!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Charlotte
Posted on: 10/24/2018

Macy's Seasonal Retail Customer Service - Early Mornings, Part Time: S
Description: Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our 1 priority. As a Customer Service Associate, youll (more...)
Company: Macy's
Location: Charlotte
Posted on: 10/24/2018

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Columbia RSS job feeds