Restaurant Operations Director

Company: Chick-fil-A - Matthews
Location: Matthews
Posted on: February 19, 2026

Job Description:

Job Description Job Description Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. Your Success is our Success We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality. We are looking for an enthusiastic Operation Leader to join our team. High quality management is an integral part to our restaurant’s success. Coaching and leading the team members while maintaining a positive work culture is essential to having a successful restaurant operation. We offer competitive starting pay, performance-based advancement, leadership skill development opportunities, college scholarships, flexible hours, free meals while working, and, of course, we are Always Closed on Sundays! Your Impact: * Managing and Developing a large team * Collaborate with the Owner/Operator to create and implement new policies/procedures * Maintaining a work environment that ensures food safety * Creating the schedule for your team * Providing high quality customer service and satisfaction * Reporting directly to the Owner/Operator to discuss the current/future state of the store Director of Operation is generally a full time opportunity and offers excellent benefits. Prior experience in one of the following roles is highly desirable: general manager, catering manager, operations manager, supervisor, shift lead, restaurant assistant general manager or other positions at top quality quick service or casual dining restaurants. Compensation based on experience. Requirements/Responsibilities The Director of Operations is responsible for: * Opening or closing the store * Directing the daily operations of a quick-service restaurant * Ensuring that food safety and quality assurance standards are met * Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability. The ideal candidate must have excellent communication skills in addition to In-store and catering food preparation experience. * Post High School Degree Preferred * 1-2 years of Leadership Experience * Exceptional organizational skills to manage an operation with many moving parts * Passion for Chick-fil-A values * Open availability Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Keywords: Chick-fil-A - Matthews, Columbia , Restaurant Operations Director, Hospitality & Tourism , Matthews, South Carolina