Guest Service Advocate
Company: Primo Partners - Ben & Jerry's
Location: Charlotte
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Guest Service Advocate -
Champion of Chunks and Swirls Are you enthusiastic about delivering
exceptional service and becoming the face of our brand? As a Guest
Service Advocate at Team Primo's Ben & Jerry's, you'll be at the
forefront of customer interactions, providing world-class service
and sharing your extensive knowledge of our iconic ice cream
flavors. This part-time role is perfect for those who excel in
customer engagement and want to make each guest's experience
memorable. Immerse yourself in the vibrant atmosphere of our scoop
shops, where you'll master the art of scooping, waffling, and
flavor coaching. Your role is crucial in maintaining our high
standards of service and ensuring operational excellence during
your shifts. Join the Team Primo's Ben & Jerry's family, where your
work is all about spreading joy and delicious flavors. Since 2008,
our locally owned franchise has been a community staple, providing
not just ice cream but a place for fun and connection. We're
looking for passionate individuals who are ready to learn and grow
with us. Are you ready to scoop smiles and create joyful
experiences? Apply today to become a Guest Service Advocate. We're
seeking energetic individuals who are dedicated to exceptional
service and community involvement. Position Overview: Highlights:
Customer Interaction, Flavor Expertise, Operational Support Job
Type: Part-Time Guest Service Advocate Work Hours: Flexibility to
work weekends and late nights required Base Pay: Competitive Hourly
Rate Tips Benefits: One free large item after each shift,
complimentary birthday cake during your birthday month Location:
Southeastern United States Required Experience: Passion for
customer service and ability to engage positively with guests.
Strong communication skills and a team-oriented mindset. Commitment
to following operational procedures and maintaining high service
standards.
Keywords: Primo Partners - Ben & Jerry's, Columbia , Guest Service Advocate, Hospitality & Tourism , Charlotte, South Carolina
