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Administrative Specialist II/ Customer Service Agent III

Company: South Carolina Job Board
Location: Blythewood
Posted on: June 24, 2022

Job Description:

Job Responsibilities


Do you have experience in customer service? Do you enjoy working with the public? Are you detail- oriented? If so, the Department of Motor Vehicles may have a position for you as a Customer Service Agent. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!

This position is located in the Contact Center, Headquarters, Blythewood, S.C.

Responsibilities of the Customer Service Agent III

* Create, maintain, and enter information into databases or software programs.
* Answer telephones to direct calls or provide information.
* Respond to and resolve administrative inquiries and questions.
* Perform other general clerical and secretarial duties as requested, which may include recordkeeping, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence.
* Review files, records, and other documents to obtain information to respond to requests.
* Maintain files and filing systems in accordance with departmental policies and procedures.

Minimum and Additional Requirements

Minimum Qualifications

* High school diploma.

Additional Requirements

* Valid Driver's License.
* Must complete a nationwide criminal background check.
* Must be able to attend required training.
* Demonstrated ability to retain DMV policies and procedures and apply them to your daily specified tasks.
* May be required to work extended hours outside of the normally scheduled work week.

Additional Comments

What's in it for you?

At the SCDMV you get to be part of exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.

* Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
* 15 days annual (vacation) leave per year
* 15 days sick leave per year
* 13 paid holidays
* State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)

So what are you waiting for?Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience!

Additional Comments

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.

Keywords: South Carolina Job Board, Columbia , Administrative Specialist II/ Customer Service Agent III, Hospitality & Tourism , Blythewood, South Carolina

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