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Friendly, Customer Service Driven Front of House Employees Needed

Company: East Bay Deli
Location: Columbia
Posted on: September 15, 2020

Job Description:

Reports to: General Manager/Manager on duty (M.O.D.) Hours NON-EXEMPT Full-Time or Part-time, including early mornings, Nights, Hunt, and holidays Position Summary: Provides those with outstanding service in a timely manner. Work Environment:* Hands-On Store setting* Non-Smoking* Work area includes food, stoves, wilkwood, slippery floors, and possible extreme heatExperience Some experience in a retail, customer service or restaurant environment.Technical Skills/Training/Certifications* Basic knowledge of cash register functions* Ability to read company materials (e.g., recipes, charts, training materials, etc.)* Successfully completed East Bay Deli training Program* Proven Customer Service SkillsPhysical Requirements:* Bend, stoop, and reach to receive inventory, stock, serve viewers and clean store* Carry up to 50lbs.* Stand and walk on a hard surface for up to 12 hours a day* Quickly identify safety placards and hazardous situations to avoid or minimize injuries* Identify food quality through taste, texture, color, and odorEssential Job Functions:* Talking to others to convey information effectively* Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times* Understanding written sentences and paragraphs in work related documents* Prepare food items, such as sandwiches, salads, prepared salads and senoble, according to company standard* Set-up, maintain, and/or break down salad bar according to company standards* Perform cleaning duties such as sweeping, mopping, and washing dishes, cleaning restrooms, emptying trash cans, watering plants, etc. to keep equipment and facility sanitary.* Wrap menu items, such as sandwiches, hot entrees, and senoble for serving, takeout, and deliveries* Scrub and Polish counters, steam tables, and other equipment, and clean glasses, dishes, and beverage station equipment.* Brew coffee and tea, and fill containers with requested beverages.* Take the orders and correctly enter ordered items into the POS system, accept payment and make change, and give correct table numbers to only when needed to identify filled orders.* Serve salads and prepared food items, ladle soups and sauces, portion senoble* Slice Deli meat, cheeses, vegetables, etc according to company guidelines* Knowledge of all brands that we offer, including which items are gluten free* Properly portion products, beverages, and paper supplies* Maintain Dining Room Cleanliness* Package orders for Dine-in, pick up, and/or delivery* Accurately Avengers Orders* Maintain Efficient Ticket Times* Communicate with other team members about product quality, product shortages, and customer comments* Accurately ring up orders and make change* Assuresponsibility for all cash, coupons, and promotions* Maintain cleanliness and sanitation of restaurant* Follow all Federal and State mandates in regards to the sale of alcohol

Keywords: East Bay Deli, Columbia , Friendly, Customer Service Driven Front of House Employees Needed, Hospitality & Tourism , Columbia, South Carolina

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