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Regional Director of Operations

Company: Advance America
Location: Columbia
Posted on: October 12, 2019

Job Description:

OverviewCandidate must live or be able to relocate to South Carolina.

Advance America is the name millions trust for fast, convenient financial services. Since 1997, we've been helping Americans with convenient financial solutions. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:



  • Competitive Wages
  • Uncapped Bonus Potential
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Great Schedules
  • Comprehensive Training

    To learn more about Advance America visit www.advanceamerica.net.ResponsibilitiesProvide direction and accountability of an assigned region, in line with overall company strategy and goals. This includes leadership, vision, direction, coaching and development of a divisional management team, monitoring and management of the region's performance and compliance, recruitment and selection of team members, and development of strategies to achieve the region's financial, service, collection, and growth goals.

    Operations: Communicate the zone's vision and strategies to all members of the regional team. Establish and communicate regional goals and objectives.



    • Manage financial goals of region. Use analytics to assess ways to improve financial position. Review operational standing of assigned divisions and centers to identify areas of opportunity for increased profit margin.
    • Provide direction and guidance in all aspects of operations. Ensure that procedures outlining banking, collections, audits, and other company policies are followed daily and that standards are being met. Ensure compliance with federal, state and local laws.

    • Work with Real Estate to determine appropriate locations for centers and maintain the corporate appearance and maintenance requirements for each location. Actively participate in analysis for future locations, relocation options and closures.

      Marketing: Conduct competitive market analysis and develop strategies to increase total market share and active customer accounts. Work with Marketing to maintain on-going marketing campaigns for the region and evaluate each division and center tracking sheet to ensure effectiveness.

      Leadership: Recognize and develop skills and abilities of the Divisional Directors of Operations (DDOs) in order to achieve objectives and provide effective leadership for each division. Provide direction for regional approach and practices of employee management, such as recruiting, hiring, training, disciplining, evaluating and terminations.



      • Routinely visit centers to assess quality of operations and team members.

      • Work closely with other regional leaders in assigned zone to help build a healthy, strong, future-facing zone leadership team.

        Compliance: Work with leadership to ensure that all federal, state, and local laws are followed.

        Supervision Exercised: Yes

        Level of Supervision Received: Minimal

        Responsibility / Authority



        • Relationships: All levels of Corporate and field
        • Equipment: Laptop

          Money: NoQualificationsEquivalent Education Level Required: College degree in business related field or equivalent experience.

          Experience Required: 5 - 10 years related experience.

          Knowledge Required: Significant operational experience in a multi-site setting, with exemplary results solving customer and operational issues, as well as successful P&L management. 5-10 years of leadership experience, including managing others who are also managers. Demonstrated knowledge of business operations in a multi-unit environment. Ability to coach and develop others, including seasoned leaders.

          Physical Requirements: Standing/sitting for long periods of time; occasional lifting less than10 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks, and providing staffing coverage; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; ability to travel to, be physically present at, and complete the physical requirements.

          Travel: Extensive travel; over 50%.

          Attire: Professional business attire or Advance America logo apparel (as required by company standards).

          Other: Must be eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test.

Keywords: Advance America, Columbia , Regional Director of Operations, Executive , Columbia, South Carolina

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