Regional Director of Operations
Company: Advance America
Posted on: October 12, 2019
OverviewCandidate must live or be able to relocate to South
Advance America is the name millions trust for fast, convenient
financial services. Since 1997, we've been helping Americans with
convenient financial solutions. We are currently seeking
highly-skilled, career-oriented individuals ready to be part of a
- Competitive Wages
- Uncapped Bonus Potential
- Life/Health Benefits
- 401(k) Savings Plan
- Educational Assistance
- Paid Vacation/Holidays
- Great Schedules
- Comprehensive Training
To learn more about Advance America visit
www.advanceamerica.net.ResponsibilitiesProvide direction and
accountability of an assigned region, in line with overall company
strategy and goals. This includes leadership, vision, direction,
coaching and development of a divisional management team,
monitoring and management of the region's performance and
compliance, recruitment and selection of team members, and
development of strategies to achieve the region's financial,
service, collection, and growth goals.
Operations: Communicate the zone's vision and strategies to all
members of the regional team. Establish and communicate regional
goals and objectives.
- Manage financial goals of region. Use analytics to assess ways
to improve financial position. Review operational standing of
assigned divisions and centers to identify areas of opportunity for
increased profit margin.
- Provide direction and guidance in all aspects of operations.
Ensure that procedures outlining banking, collections, audits, and
other company policies are followed daily and that standards are
being met. Ensure compliance with federal, state and local
- Work with Real Estate to determine appropriate locations for
centers and maintain the corporate appearance and maintenance
requirements for each location. Actively participate in analysis
for future locations, relocation options and closures.
Marketing: Conduct competitive market analysis and develop
strategies to increase total market share and active customer
accounts. Work with Marketing to maintain on-going marketing
campaigns for the region and evaluate each division and center
tracking sheet to ensure effectiveness.
Leadership: Recognize and develop skills and abilities of the
Divisional Directors of Operations (DDOs) in order to achieve
objectives and provide effective leadership for each division.
Provide direction for regional approach and practices of employee
management, such as recruiting, hiring, training, disciplining,
evaluating and terminations.
- Routinely visit centers to assess quality of operations and
- Work closely with other regional leaders in assigned zone to
help build a healthy, strong, future-facing zone leadership
Compliance: Work with leadership to ensure that all federal, state,
and local laws are followed.
Supervision Exercised: Yes
Level of Supervision Received: Minimal
Responsibility / Authority
- Relationships: All levels of Corporate and field
- Equipment: Laptop
Money: NoQualificationsEquivalent Education Level Required: College
degree in business related field or equivalent experience.
Experience Required: 5 - 10 years related experience.
Knowledge Required: Significant operational experience in a
multi-site setting, with exemplary results solving customer and
operational issues, as well as successful P&L management. 5-10
years of leadership experience, including managing others who are
also managers. Demonstrated knowledge of business operations in a
multi-unit environment. Ability to coach and develop others,
including seasoned leaders.
Physical Requirements: Standing/sitting for long periods of time;
occasional lifting less than10 lbs.; driving and having access
during the workday to an insured and reliable transportation in
order to complete tasks, and providing staffing coverage; exposure
to outdoors limited to elements that the ordinary person would be
exposed to at that time; typing; ability to travel to, be
physically present at, and complete the physical requirements.
Travel: Extensive travel; over 50%.
Attire: Professional business attire or Advance America logo
apparel (as required by company standards).
Other: Must be eligible to work in the USA, and able to
successfully complete all post offer screens, including a criminal
background check, MVR, credit check where required by state law,
reference check, and drug test.
Keywords: Advance America, Columbia , Regional Director of Operations, Executive , Columbia, South Carolina
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