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Account Manager

Company: MBS Textbook Exchange, LLC
Location: Columbia
Posted on: June 4, 2024

Job Description:

PRIMARY RESPONSIBILTY: Actively work to build partnerships with schools, focused on value and retention. Serve as the point of contact between the client and MBS Direct. Assist schools with book adoption research and other tasks focused on the school's booklist. Work with the school to ensure all tasks are completed in a timely fashion. Proactively work to solve problems before they occur. If they occur provide a timely resolution of problems with the school. Assist in creation of reports for schools and review with appropriate contacts. Maintain information dealing with school consignment items. Conduct partnership reviews with clients to discuss past results, current happenings, and future opportunities. SECONDARY RESPONSIBILITIES Ability to Resolve Client ProblemsResearch and develop solutions for clients regarding several situationsServe the client's interests as well as MBS' interestsReview provider performance to identify and resolve problemsCreate and Execute Reports for ClientsCreate and run queries for schools as neededMaintain client-specific reportingTrack and monitor reasons for back ordered itemsMarketing and Sales Representative for MBS DirectRecommend specific titles to client schoolsEffectively use add-on sales to improve overall marginAid in organizing and implementing marketing campaigns throughout the school QUALIFICATIONS: Bachelor's degree in business, accounting, or combination of degree and relevant work experienceAbility to conduct themselves in a professional manner in front of client's executivesExcellent writing and verbal communication skillsProblem-solving ability (both as an individual contributor and team member)Ability to prioritize own activities and work on multiple assignments simultaneouslyPossess a high level of attention to detail"Equal Opportunity Employer/Veterans/Disabled."Job Type: Full-timePay: From $18.50 per hourExpected hours: 40 per weekBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to Friday

Education: Bachelor's (Preferred)

Work Location: In person

Keywords: MBS Textbook Exchange, LLC, Columbia , Account Manager, Executive , Columbia, South Carolina

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