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Commercial Lines Processing Manager

Company: Columbia Insurance Group
Location: Columbia
Posted on: June 25, 2022

Job Description:

Join the Columbia Insurance Group team as a Commercial Lines Processing Manager. The Commercial Lines Processing Manager will manage clerical and administrative duties related to the commercial underwriting function. This position works at our Home Office in Columbia, MO.ESSENTIAL FUNCTIONSManage, mentor and train personnel engaged in activities involving rate verification, coding and policy assembly/renewal processing/transactions around policy life cycle.

  • Coordinate and manage departmental workflow with other departments/divisions in accordance with corporate guidelines.
  • Perform quality audits on personnel on a routine and ongoing basis.
  • Perform user testing on various software systems.
  • Assist in identifying and solving production challenges
  • Answer inquiries from agents and insureds regarding questions on policies.
  • Serve as liaison with other departments/branches and vendors as needed.
  • Maintain prescribed corporate service standards
  • Make department personnel decisions
  • Enforce company policies and procedures
  • Other duties as assigned.
    • At least two years of management experience
    • Strong time management and organizational skills
    • Excellent written and verbal communication skills
    • Strong knowledge of commercial lines products and coverages, preferably with ISO
    • Customer Service Oriented
    • Possesses sound creative analytical and problem-solving skills
      • Bachelor's degree requiredAbout UsKnowing what your business needs is our business, too. Having the right insurance coverage will give you peace of mind because you'll know we have your back. We're all about relationships.To us, this business is personal. We've built strong relationships with agency partners who work with us to give you exceptional, personalized service. Please give your independent insurance agent a call to experience our unwavering commitment to service and fairness.We have a proud history beginning in 1874 with the mutual insurance movement in the Midwest. Today, our rich heritage can be seen across the country, as we have customers in 19 states.We offer a competitive compensation package, including an outstanding 401(k) program. We also offer the opportunity to join a dynamic organization with a 140-year history of providing exceptional customer service to our policyholders, agents and fellow employees.EOEIf you are unable to complete the electronic application for any reason, please contact Mandi Giboney: 573-777-4087

Keywords: Columbia Insurance Group, Columbia , Commercial Lines Processing Manager, Executive , Columbia, South Carolina

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