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Operations Manager /Supervisor

Company: Sinclair Research
Location: Columbia
Posted on: January 15, 2022

Job Description:

We a re looking for talented people to join our growing team developing new therapies to improve human and animal health. Whether you a re a recent college graduate or seeking your next career opportunity, it's time to discover your future at Sinclair Research!

As part of Sinclair Research's culture of innovative research, you will have outstanding opportunities to help push the limits of drug development while working together to overcome scientific challenges. Sinclair offers competitive benefits and amenities, an inclusive work environment, ongoing career development and support, rewards and recognition to honor your hard work, and more.

SUMMARY: Provides the leadership, management and oversight of a group of approximately 6-10 animal technicians assigned to a facility within the In-life Division of Operations. Manages procedures, processes and work schedules to facilitate the proper conduct of study work and promotes the efficient utilization of staff. Communicates and collaborates with study directors, divisional manager and subject matter experts regarding the planning and execution of GLP/Non-GLP study protocols. Actively monitors staff performance and ensures the delivery of high standards of technical competency, animal care, data quality and regulatory compliance. Leads and contributes to the training and development of staff within their group and promotes high levels of staff engagement .

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1
Maintains the facility's Resource Management Tools and Capacity Planners. Liaises with the Divisional Manager in the provision of resources necessary to support forecasted workloads.
2
Reviews study protocols in conjunction with Divisional Manager and Study Director. Proactively assesses and remediates risk and closely supervises the planning and execution of key study events.

3
Actively manages staff by planning and assigning tasks, setting clear expectations through the conduct of daily huddles. Supervises staff through short interval follow up, identifies and resolves variances to plan and performance issues. Manages staff attendance, approves times cards and authorizes and controls the need for overtime.

4
Promotes and drives high standards of procedural compliance, protocol adherence and data quality. Manages and publishes key performance indicators (KPIs) and engages with the facility staff to drive improvements and optimize the performance.

5
Actively promotes high standards of animal welfare. Monitors the observation and documentation of animals requiring special attention and engages with the veterinary group and study director in the provision of appropriate care.

6
Ensures that the facility and equipment are serviced and maintained in an efficient and compliant manner. Manages the facility's consumable levels and requests specialist equipment and materials to support study needs and animal care.

7
Monitors environmental conditions and controlled temperatures stores; manages the documentation, reporting and remediation of environmental excursions.

8
Engages with customers, auditors and regulatory bodies in the presentation of our facilities, data and staff capabilities.

9
Assists in the selection and recruitment of operational staff. Actively manages and oversees their training and development. Prepares and conducts performance reviews, assesses competency and maintains staff training records.

10
Collaborates with the Director of Operations, Divisional Manager and other key personnel, to optimize operational processes, refine technical procedures and enhance the services offered to our customers.

Job Requirements:
SUPERVISORY RESPONSIBILITIES : Directly Supervises: Animal Technicians and/or Animal Caretakers.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor's degree or equivalent from four-year College preferred; or over three years of related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS: AALAS Certification preferred

COMPETENCIES (check all that apply and refer to job matrix if applicable):

Problem Solving and Analysis
X
Customer Focus
X
Collaboration Skills
X
Communication and Active Listening
X
Ethical Conduct and Integrity
X
Time Management and Organization
X
Project Management

Thoroughness
X
Adaptability
X
Decision Making
X
Creativity

Leadership
X

Keywords: Sinclair Research, Columbia , Operations Manager /Supervisor, Executive , Columbia, South Carolina

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