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Front of House Manager - Restaurant

Company: Real Equity Management
Location: Columbia
Posted on: January 15, 2022

Job Description:

SALARY RANGE: $40,000 to $60,000, based upon experience, % of profit bonuses, plus full benefits (health insurance, 401k, PTO, gym membership, etc).FRONT OF HOUSE MANAGER POSITION:
We are searching for a high energy leader for a new restaurant venue in the Discovery Park area of Columbia, Missouri! This talented individual will manage the Front of House operations and staff, as well as take charge of all marketing, social media, business development and event planning initiatives for the restaurant.FRONT OF HOUSE MANAGER RESPONSIBILITIES:

  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
  • Handle all guest issues as they arise, resolving all conflicts professionally while providing the highest level of customer service possible
  • Oversee the coaching, training and management of front of house staff/service staff
  • Act as a liaison between the front of house and back of house to ensure smooth and flawless execution of guests' service
  • Create and execute marketing strategies to increase foot traffic; hosting weekly social events and managing social media posts.
  • Ensure that all food and products are consistently prepared and served according to the restaurant's quality standards
  • Work as a team with other Managers to achieve Park's sales goals and create an exceptional guest experience
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies
  • Work with other managers to make employment and termination decisions
  • Fill in where needed to ensure guest service standards and efficient operations
  • Ensure that all equipment is kept clean and kept in excellent working condition
  • Adequately monitor and schedule staff based upon sales metrics and guest traffic; ensure that both labor cost objectives and adequate staffing for exceptional service are achieved.FRONT OF HOUSE MANAGER QUALIFICATIONS:
    • MUST HAVE: 3+ years experience managing sales or CS employees.
    • MUST HAVE: 1+ years experience at a fine dining or upscale casual restaurant (fast food experience will not be counted)
    • MUST BE: High energy, outgoing, positive leader!
    • PREFERRED: Bachelors degree
    • Able to read, write and communicate effectively
    • Be able to work in a standing position for long periods of time.
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Ability to fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

Keywords: Real Equity Management, Columbia , Front of House Manager - Restaurant, Executive , Columbia, South Carolina

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