Company: Ameris Bank
Posted on: January 13, 2022
Ameris Bank is a high-performing community bank providing an
exceptional customer experience with well trained, empowered
employees. At Ameris, we look outside conventional wisdom and
processes to find new answers. This means cutting red tape,
empowering our people to make decisions at the local level and
creating clear paths and easy touchpoints. We represent energy and
passion, a steady strength that is bold and assertive, creativity
in thinking and problem solving, a scrappy determination and nimble
approach to getting things done, a good natured, genuine and
approachable way of serving each other and our customers. We look
forward to the future, and what this means for you, if you join our
The Branch Manager oversees all Branch operations and leads a team
in execution of sales and service goals. - The position is
responsible for planning and directing all branch functions
ensuring compliance, operational and customer service excellence. -
The Branch Manager leads a team which may include Tellers, Personal
Bankers, Assistant Managers and Team Leaders and is responsible for
assessing skillsets, assigning resources and serving as a coach to
drive team and individual performance. - - The position is
responsible for attainment of Branch objectives and goals and
demonstrates the Ameris Vision, Purpose, Expectations and
Essential Functions, Duties, and Responsibilities:
Strictly adheres to Bank Secrecy Act requirements and applies
organizational policies and procedures in all activities.
Implements strategy, assesses and monitors performance, motivates
and manages a team to meet and exceed service and sales goals as
outlined by Bank leadership.
Recruits, trains, coaches, leads, schedules, motivates and
evaluates the work of a team which may include Tellers, Personal
Bankers, Assistant Managers and Team Leaders.
Responsible for optimizing use of resources to meet operational
needs of the Branch.
Implements "Proactive Branch Management" process.
Demonstrates effective sales strategies to attract, expand and
retain customer relationships and guides Personal Bankers to
achieve sales objectives through action planning.
Oversees the customer experience within the Branch assessing
customer and employee feedback, identifying opportunities for
improvement, researching and resolving complex problems to ensure
customer service excellence.
Manages Branch safety, security and compliance, protects against
criminal or fraudulent activity, risk or exposure and performs
regular audits of vault and teller cash maintaining signed
Represents the Bank in business development efforts and at
networking and community functions.
Ensures regular communication with Bank leadership.
Maintains knowledge of banking products, programs, services and
Leads training and staff meetings.
Approves policy exceptions within authorized limits.
Responsible for achievement of Branch objectives, service and sales
goals as set by Bank leadership.
May perform all service and sales functions of the Branch as
Practices ethical sales behaviors in accordance with Ameris's core
values of Integrity and Honesty; always acts in the best interest
of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies:
Able to be flexible and supportive reacting swiftly to change and
adjusting priorities. - Able to positively and proactively lead
change management initiatives.
Demonstrates leadership skillset with ability to develop and
maintain collaborative relationships, coach, mentor and retain a
high performing team.
Ability to meet and exceed established targets
Able to effectively and persuasively express self, using language
and grammar in a professional manner.
Able to plan, schedule and organize a professional schedule to
achieve strategic goals within or ahead of established time
Able to research, analyze, identify viable options, draw sound
conclusions, present findings and make thoughtful recommendations
considering overall risk and short-term and long-term impact.
Able to provide a high level of interactive service to others,
building relationships and addressing identified needs.
Knowledge of banking policies and procedures.
Demonstrated ability to meet or exceed sales and service goals.
Ability to analyze local market, identify prospects, develop and
execute sales techniques and strategies.
Industry and Work Experience:
4 or more years of retail banking experience.
Supervisory or leadership experience.
Successful sales management and business development
High school diploma or GED required.
Bachelor's degree or equivalent combination of education and
The above job description is meant to describe the general nature
and level of work being performed; it is not intended to be
construed as an exhaustive list of all responsibilities, duties,
and skills required for the position.
All job requirements are subject to possible modification to
reasonably accommodate individuals with disabilities. Some
requirements may exclude individuals who pose a direct threat or
significant risk to the health and safety of themselves or other
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Ameris Bank, Columbia , Branch Manager, Executive , Irmo, South Carolina
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