Director, Sales Operations
Company: Lennox International
Location: Columbia
Posted on: January 12, 2021
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Job Description:
Company OverviewLennox International (LII) is a leading global
provider of innovative climate control solutions for heating,
ventilation, air conditioning, and refrigeration (HVACR)
markets.Beginning over a century ago, Lennox International has
built a strong heritage of Innovation and Responsibility. Our
position as an innovation leader continually inspires us to promote
more efficient energy use and a healthier environment through our
product operations. Our engaged and diverse workforce is committed
to providing climate control solutions that provide the most value
and comfort for our customers. We are proud to have instilled a
shared sense of responsibility and commitment among our
approximately 10,000 employees located throughout North America,
South America, Europe, Asia, and Australia.Allied Air
Enterprises--- (A Lennox International company) Individually, our
brands are strong. But united, they are a powerful force. Allied
Air Enterprises brings together the collective strengths of six
comfort brands - Armstrong Air--, AirEase--, Concord--, Ducane---,
Allied Commercial--- and Magic-Pak----- to give distributors and
dealers the ultimate source for heating and cooling solutions. From
compact residential applications to large commercial projects,
Allied Air Enterprises redefines ease-of-business through breadth
of product, resources and competencies unparalleled in the
market.We are committed to fostering a diverse and inclusive
environment that is dedicated to supporting the growth and
development of every team member to hit their fullest potential.
Our company offers a variety of inclusive programs for all
employees including: Inclusion & Diversity Council, LII Women's
Business Council (LWBC), LII Employees of African Descent (LEAD),
LII Young Professionals Association (LYPA), Allied Alliance (AA)
and P.R.I.D.E.Job DescriptionThe Director, Sales Operations, Allied
Air--located in Columbia, SC, assists the Vice President of Sales
in driving successful implementation of sales programs, projects,
as well as overall sales process improvement.--The role is highly
visible, influential, and critical to achieving success in our
growing business.This leader is responsible for facilitating the
creation, production and delivery of sales forecasts, advanced
analysis and reporting, CRM expansion and integration, sales deals
process and profitability, incentive and commission compensation
design, as well as field-facing tools that drive sales efficiency
across all channels and segments-residential, commercial, Magic-Pak
and parts.Job SummarySales Operations * Recommends changes to
current sales techniques, procedures or promotional efforts based
on market research and new trends. Recommends revisions to existing
reports and assists in the development of new reporting tools as
needed to support senior leaders and management goals. Directs the
activity of the Sales Operations team.* Proactively identifies
opportunities for improvement and works closely with sales leaders
to inspect sales process quality and prioritize areas for
improvement. * Drives the development and implementation of
enabling technologies, including CRM to the field sales
organizations.* Responsible for coordinating the creation,
production and delivery of sales forecasts, advanced analysis, and
reporting in support of the sales planning process and sales of the
company's products and services.* Develops and supports the
equitable assignment of sales quotas and collects and analyzes data
to evaluate current sales goals. * Communicate informed
recommendations and conclusions.* Design models to solve business
challenges.Company Success* Participates in new product
development, demand and supply planning and other critical business
operations functions* Researches and evaluates economic conditions
that may affect the organization's ability to sell products,
protect/increase market share, penetrate new markets, and
maintain/improve operating margins.* Works closely with Finance,
Human Resources, and Sales Management to develop the yearly sales
incentive compensation plans and to assist in administering these
plans throughout the year.* Directs and supports the consistent
implementation of company sales and growth initiatives.* Working
with marketing to guide and develop customer facing
material.Leadership* Provides leadership within sales teams and
cross-functionally. * Builds peer support and strong internal
company relationships with other key management personnel in
marketing, distribution, manufacturing operations, and the
Residential Sales organization.* Works with sales, marketing and
distribution for the purpose of improving operational
efficiency.QualificationsJob RequirementsRequires a bachelor's
degree or an equivalent combination of education and experience; an
MBA or equivalent is preferred. Requires at least 8 years relevant
experience and at least 3 years as a people manager. This leader
will have an advanced understanding of market trends and inputs and
can identify likely impact on the sales of various products. Expert
ability to analyze data and organize it into useful information.
Requires an expert-level understanding of financial data and
competitive markets. Must have expert knowledge of SAP query
design, CRM systems such as Salesfore.com and Qlik, and Microsoft
Office including advanced knowledge of Microsoft Excel and Access.
B2B Sales experience, coaching, negotiating and deal management as
well as excellent oral and written communication skills. This
leader will lead cross-functionally and through subordinate
managers and must demonstrate strength here.
Keywords: Lennox International, Columbia , Director, Sales Operations, Executive , Columbia, South Carolina
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