Assistant Manager
Company: IHOP - Suncakes SC LLC
Location: Columbia
Posted on: January 8, 2021
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Job Description:
Assistant Manager:The IHOP Assistant Manager reports directly to
their General Manager. The manager directly supervises IHOP
restaurant's employees. Their primary responsibilities include
managing operations in the front and back of the house with a high
concentration on profitability and sales growth, while constantly
maintaining IHOP's standards of quality and service.The following
list details some of the specific responsibilities and expectations
of an IHOP Assistant Manager:Manage all areas to achieve positive
and consistent sales growth while meeting or exceeding company
goals in all profit and loss categories.Manage entire operation of
restaurant during scheduled shifts, which include daily decision
making, consistent staff support, positive and consistent guest
interaction, proper scheduling and planning while upholding
standards, consistent excellent product quality and maintaining
high levels of cleanliness and sanitation.Provide employees with
consistent and appropriate feedback to facilitate their development
and enhance the overall operation. Ensure that all employees adhere
to the company's uniform standards.Perform line checks in the
galley throughout the shift to ensure proper specifications on
weights, temperatures, cleanliness and organization.Ensure that the
unit is properly staffed for all time periods. Staffing must be
maintained at a level to guarantee overall guest satisfaction for
the goal of increasing salesInterview, hire, and train the highest
quality hourly candidates.Conduct orientations to ensure a positive
first step for all new hourly employees, follow up with IHOPs
training program.Prepare reports at end of shift, which may include
Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and
other such processes that ensure the control of all company
assets.Prepare food production checklists and ensure the proper
implementation of all company recipes as required.Order food, small
wares, uniforms and any other necessary products to unit par levels
to maintain the highest levels of operational standards.Identify
operational opportunities; create and implement plans to address
opportunities.Approve and sign all food or beverage discounts of
any kind.Ensure a safe working and guest environment to reduce the
risk of injury and accidents. Promptly notify the Designated
General Manager in the event of a guest or employee accident or
injury.Ensure that proper company security procedures are in place
to protect employees, guests and company assets, including security
of storeroom, freezer and office.Keep immediate supervisor promptly
and fully informed of all unit issues. Take prompt corrective
action where necessary or suggest alternative courses of
action.Complete job responsibilities and performance objectives in
a timely and effective manner and in accordance with company
policies and procedures.Always project a favorable image of IHOP to
promote its goals and objectives and foster and enhance public
recognition and acceptance of all of its areas of endeavor.Perform
all duties and responsibilities as required or requested.Typically
work indoors, but may occasionally work outdoors.Be willing to work
nights, weekends, and holidays when restaurants are busiest.Be
willing to work unpredictable hours to fill in for absent
workers.Be aware of changing events in the local area to ensure
proper staffing.Be willing to work at any local units or possibly
relocate.Brand: IHOPAddress: 1031 ASSEMBLY ST Columbia, SC -
29201Property Description: 419 - IHOP - Columbia, SCProperty
Number: 419
Keywords: IHOP - Suncakes SC LLC, Columbia , Assistant Manager, Executive , Columbia, South Carolina
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