ColumbiaRecruiter Since 2001
the smart solution for Columbia jobs

Call Center Project Manager

Company: Dice.com
Location: Columbia
Posted on: May 15, 2020

Job Description:

Project Manager opportunity for Call Center Implementation Program Hi I am looking for Project Manager for my client. Location Columbia, SC 29201 Start Date 5282020 Duration 12 months+ Agency needs experienced professional with knowledge of Call Center technologies to address challenges, offer solutions, and manage implementations for the agencyrsquos Call Center Program which experiencing unprecedented levels of usage by customers. Scope of the project To designenhancemanage modifications to a hosted virtual contact center and IVR System with selected vendors Daily Duties Responsibilities WORKS UNDER GENERAL SUPERVISION TO DESIGN AND DEVELOP IVR AND VIRTUAL CONTACT CENTER SOLUTIONS WITH VENDOR. RESPONSIBLE FOR ALL PROJECT MANAGEMENT ACTIVITIES INCLUDING DEVELOPING PROJECT PLANS, DEVELOPING PROJECT SCHEDULES, PROJECT RESOURCE MANAGEMENT, PROJECT RISK MANAGEMENT, PROJECT COST MANAGEMENT, AND PROJECT STATUS REPORTING. ACCOUNTABLE FOR THE SUCCESSFUL DELIVERY OF THE SOLUTION WITHIN TIME ESTIMATES. ANALYZES USER NEEDS, AS REQUIRED, AND LEADS IN THE DESIGN OF SPECIFICATIONS TO MEET THOSE NEEDS. DEVELOPS TECHNICAL DOCUMENTATION FOLLOWING AGENCY STANDARDS. SUPPORTS AND ADHERES TO CHANGE MANAGEMENT PROCESS. Required Skills (rank in order of Importance) CANDIDATE MUST BE ABLE TO COMMUNICATE CLEARLY WITH THE VENDOR TEAM, PROJECT STAFF, AND THE USER COMMUNITY. CANDIDATE MUST BE ABLE TO BUILD A COHESIVE, FOCUSED, UNIFIED TEAM. CANDIDATE MUST HAVE STRONG TIME MANAGEMENT SKILLS. Preferred Skills (rank in order of Importance) excellent communications skills. excellent WRITTEN skills. Self Starter. Minimal Management required. Program management. Call center operations. Thanks Interbase Corporation bhavikinterbasecorp.com

Keywords: Dice.com, Columbia , Call Center Project Manager, Executive , Columbia, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Project Manager
Description: Daily Responsibilities Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for moderate number of work efforts simultaneously that vary (more...)
Company: SSI
Location: Columbia
Posted on: 05/29/2020

Product Director - Secured Lending
Description: Address : 135 N Church Street , Spartanburg , South Carolina , United States - 29306 br br Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite (more...)
Company: Purpose Financial
Location: Spartanburg
Posted on: 06/1/2020

Permanent Psychiatry Physician Director - Near Columbia, South Carolin
Description: BC/BE Psychiatrist - New 20-bed Senior Behavioral Health Unit - Practice solely inpatient work, or split inpatient and outpatient practice - Medical Directorship responsibilities - Clinical responsibilities: (more...)
Company: Integrity Healthcare
Location: Columbia
Posted on: 06/1/2020


Global Trade Compliance Manager# 5666
Description: br br Sorry, Visa / sponsorship not available. br br Global Trade Compliance Manager 5666 br br Greenville, SC br br Relocation Assistance No Remote Option br br Responsibilities: (more...)
Company: Tyler Search Consultants
Location: Greenville
Posted on: 06/1/2020

Managing Director
Description: We're looking for a candidate to fill this position in an exciting company. li Serves as a key client contact by planning, coordinating, and executing cross-functional risk management projects li (more...)
Company: DHG
Location: Charlotte
Posted on: 05/30/2020

Cash Management Services Teller
Description: Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.Duties:Separate currency,
Company: LOOMIS
Location: Charlotte
Posted on: 06/1/2020

General Manager
Description: We're looking for a candidate to fill this position in an exciting company. li Develop and implement sales processes and metrics for increased productivity, profitable revenue growth, and customer satisfaction (more...)
Company: Sarnova
Location: Charlotte
Posted on: 05/30/2020

Manager, Internal Audit & Risk
Description: The primary purpose of the Manager, Internal Audit and Risk is to establish and oversee both functions within the organization. This individual is responsible for providing independent, objective assurance (more...)
Company: Cardinal Innovations Healthcare
Location: Charlotte
Posted on: 06/1/2020

Member Service Manager
Description: BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 17 states (more...)
Company: BJ's Wholesale Club
Location: Summerville
Posted on: 05/29/2020

Family Medicine Associate Program Director (Physician #)
Description: Associate Program DirectorOpportunity to Join an HCA Clinic Qualified Candidates : ul li Must have an MD/DO Degree and be Board Certified in Family Practice li Must Possess or be Eligible for Medical (more...)
Company: CVConnection
Location: Augusta
Posted on: 05/29/2020

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Columbia RSS job feeds