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Delivery Performance Director

Company: Capgemini
Location: Columbia
Posted on: May 14, 2020

Job Description:

Take ownership and provide leadership asrequested where accounts, engagements, transitions, projects etc are facingmajor issues and require senior level remediation--Work closely with Regional DeliveryExecutives, Global Practice Leads, and Operational Leadership to ensure deliveryperformance and improvement in line with agreed Global and Regional targets,covering Financial Performance, Delivery Quality and Customer Satisfaction--Ensure learnings and improvements are shared andexecuted effectively across all Regions and Delivery functions--Form an integral part of the Global Delivery PerformanceLeadership Team, supporting both Regional and Global performance andimprovement--Participate in the review of new solutions anddeal proposals--Drive a Continuous Improvement culture acrossall Global delivery functions--Ensure major issues are addressed effectivelyand promptly, focus upon avoidance of repeat issues, and introduce a moreproactive methodology and culture across CIS DeliveryCore Competencies:--Expert-level People Leadership and stakeholdermanagement skills--Expert-level knowledge across all coredisciplines of Financial performance, Delivery Quality, and CustomerSatisfaction and Engagement--Proven ability to lead and drive change andtransformation programmes, and influence on a Regional and Global level--Proven ability to manage and lead majorManaged Service contracts--Must be mobile and able to travel both Regionallyand Globally as required

Keywords: Capgemini, Columbia , Delivery Performance Director, Executive , Columbia, South Carolina

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