Front Desk

Company: Picklr Franchise - Utah
Location: Greenville
Posted on: February 17, 2026

Job Description:

Job Description Job Description Company Overview: The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball Association means the best players in the world now train and instruct at The Picklr, and we own Stack Athletics, one of the fastest-growing pickleball apparel brands. The Stack Pro team has some of the most recognizable names in the sport and elevates short-court style with a youthful approach. We even have part ownership of a professional MLP team. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. If you’re ready to work hard and play hard, come join our team. Position Overview: We are looking for passionate individuals who are self motivated and love working with people for our Front Desk Coordinator position. The Front Desk Coordinator would be responsible for answering phones, checking members in for their reservations, and helping solve on the spot. You would get the opportunity to work closely with the members and help provide them with a positive experience at the Picklr. Responsibilities: Answer phone calls and messages that come into the club Greet and check in members for their reservations Assist with keeping the Club clean and orderly at all times Provide members with the best experience possible Qualifications: Experience in customer service Experience with technology Roles and Responsibilities Role 1 - Play by Point (Court Reservation Software) Checking in members and guest, collecting/adding payment prior to use of the club and transactions on a weekly basis Assist guest with memberships, and members with event registration and reservations Role 2 - Customer service Stay near the front desk to assist when people enter the club No messages left unread at the end of each shift on podium and GroupMe Answering/Completing phone calls Accommodating daily questions members/guest may have Make sure things are clean at the beginning and end of each shift Refill toilet paper, hand towels, and soap if needed Empty garbage cans Wipe down bathrooms Pick up garbage off the floor Role 3 - Running Programs Correctly run the programs that occur during your shift Open play Make sure previous groups have cleared the courts Check people in and process payments Answer questions about open play rotation Clean up after the event Leagues All court assignments will be prepared for you by the Member Experience & Sales Manager - please stick to the sheets Put two balls and clipboard with court assignments in each of the used court baskets Answer any questions regarding upcoming leagues or the league format Collect clipboards and balls from all the used courts after the event Role 4 - Membership Sales Promote the club and membership opportunities Know the membership well enough to sell over the phone, in the club, or in public Complete the Member Retention Program during each shift E04JI802mpqq4085cyv

Keywords: Picklr Franchise - Utah, Columbia , Front Desk, Customer Service & Call Center , Greenville, South Carolina