Service Advisor SIGN ON BONUS!
Company: Stokes Hodges Aiken Inc.
Location: North Augusta
Posted on: January 4, 2026
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Job Description:
Description: Stokes Hodges Kia *SIGN ON BONUS Summary Automotive
service advisors greet customers, listen to their description of
the problems or service needed, determine the type of service
required and prepare repair orders. If a vehicle requires
additional repairs not covered in the original order, they estimate
the additional cost and telephone the customer for permission to do
the work. They also advise customers on other available services.
We offer a competitive compensation package which includes benefits
such as: · Paid Time off and Holidays · 401k Plan with Employer
Match · Medical/Dental Insurance - Company pays large portion of
premium · Vision Insurance · Free Life Insurance · Voluntary Life,
Disability and Critical Illness Benefits available · Vehicle
Purchase and Service Discounts Essential Duties: Greets customers
in a timely, friendly manner and obtains vehicle information.
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or
doing a visual inspection or road test. Confers with customers
about inspection results, recommend corrective procedures. Prepares
a repair order showing time, cost and labor estimates for service.
Refers to service history, inspects vehicle, and recommends
additional needed service. Establishes “promised time.” Checks with
service technicians to ensure timely repair. Checks on progress of
repair throughout the day. Contacts customers regarding any changes
in the estimate or promised time, explains cost and time
requirements in detail, and gets proper authorization before any
additional repairs are performed. Reviews repair orders to ensure
that work is completed, and additional work and authorization is
noted. Responsible for printing and presenting VIR to customer
Explains the work performed and the repair order charges to the
customer. Closes repair order timely and appropriately. Handles
customer complaints. Maintains high customer satisfaction standards
and requests positive survey from customer Other tasks as assigned
Requirements: The ideal candidate must have the following: ·
Service Advisor experience REQUIRED · Computer literate and ability
to understand vehicle computer systems · Must be team-oriented,
flexible and focused on maintaining a high level of customer
service · Available to work Saturdays Education/Experience: Ability
to read and interpret documents such as safety rules, operating and
maintenance instructions and procedure manuals. Ability to speak
effectively before groups of customers or employees of
organization. Valid Driver’s License and clean driving record High
School diploma or GED OR 2 years of experience Physical
Requirements: · Must be able to stand 8 hours a day · Must be able
to tolerate working in hot and cold weather · Must be able to lift,
kneel, bend, and twist Stokes Hodges Automotive Group is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, age, national origin, disability status,
genetic information, protected veteran status, or any other
characteristic protected by law. Proof of identity and work
authorization will be required upon employment in accordance with
federal regulations. This Company plans to verify the accuracy of
the statements you make on this application. *SIGN ON BONUS based
upon at least 3 years service advisor experience. PM22
PIb11bdd399770-25448-39345994
Keywords: Stokes Hodges Aiken Inc., Columbia , Service Advisor SIGN ON BONUS!, Customer Service & Call Center , North Augusta, South Carolina
