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Quality Auditor

Company: Capricorn Systems, Inc.
Location: Columbia
Posted on: May 19, 2019

Job Description:

Title Quality Auditor Location Columbia, SC Duration 6 Months Contract Job Description Audits, monitors, and evaluates the quality of service provided documents quality issues and performance measures for further analysis and review gathers information to assist in the feedback and formal education process of an individual develops appropriate document formats (e.g., reports, spreadsheets, graphs, etc.) as needed to report findings works with others to develop and maintain efficient work processes documentsinputs findings into database reviews proceduresprocesses and recommends enhancements as needed to improve efficiency, turnaround time, productivity, and quality Identifies, documents, and updates administrative rules providing information to communications teams for documenting of procedures and in accordance with established format and style guidelines updates administrative rules as appropriate communicates changes to administrative rules and impact to operational efficiency to divisional management acts as subject matter expert (SME) in the development of business system rules receives general direction Auditsmonitors program performance after implementation of corrective action plan(s) to prevent reoccurrence of program operating problems and ensure efficiency of operation participates in division-initiated projects and tasks Research current quality concepts to assist the division with implementation of concepts to improve processes Performs other related duties as required Education Experience High school graduate or equivalent and four years of related work experience OR an equivalent combination of education and experience 1 year of audit, quality, or process improvement experience or at least 1 year of experience in a specialist 3 or above role Work experience in a position with problem solving and analytical requirements Associate s Degree or Bachelorrsquos Degree in Business Administration or a related field preferred Job Knowledge Skills Microsoft Word Intermediate Microsoft Excel Intermediate Microsoft PowerPoint Intermediate Strong problem-solving, analytical, and teamworkfacilitating skills Excellent interpersonal, communication, customer service, and telephone customer service skills to effectively interact with customers, executive management, and external business contacts Good comprehension, writing, and grammar skills Basic understanding of audit principles Basic understanding of process principles Education Experience High School Diploma or Equivalent Yes Years of Experience 4 years Job Knowledge Skills Experience in a data validation and review role Yes Knowledge of basic audit principles Yes Microsoft Access 3 years (3 - Moderately Strong) of 5 (5 - Expert) Microsoft Excel 3 years (3 - Moderately Strong) of 5 (5 - Expert) Microsoft PowerPoint 3 years (3 - Moderately Strong) of 5 (5 - Expert) Microsoft Word 3 years (3 - Moderately Strong) of 5 (5 - Expert)

Keywords: Capricorn Systems, Inc., Columbia , Quality Auditor, Accounting, Auditing , Columbia, South Carolina

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